MFC Auction House
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
MFC Auction House
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBJ
Babalwa J
1 reviews | Active since Aug 2020
18 May 2026, 13:45
MFC holding my R58k and car for a month after selling vehicle with chassis fault
On the 8th of April 2026 I bought a car from MFC Auction house in Kempton Park this a division of Nedbank for R58,732.50. The prior DEKRA report provided by MFC did not show any issues on the chassis. However, when I took it for my own DEKRA roadworthy test, it failed due to a severe undisclosed chassis fault. On 22 April 2026, I returned the car to MFC. Their team inspected it, acknowledged the fault, and took the car back. Since then, MFC has held both my money and the vehicle for nearly a month.The case handler completely ignores my emails. I spoke to an internal staff member who informed me that management has officially declined my request to swap the car for another one of similar value. Yet, they are still r not refunding my money or reimburse me for the R5,230.50 I spent on new tyres and licensing before discovering the defect. MFC is ********ly holding R63,963.00 of my money, leaving me stranded with no car and no communication. I need Nedbank Management to intervene immediately.
Helpful (0)
|Replies (0)BJ
Babalwa J
1 reviews | Active since Aug 2020
18 May 2026, 13:45
MFC holding my R58k and car for a month after selling vehicle with chassis fault
On the 8th of April 2026 I bought a car from MFC Auction house in Kempton Park this a division of Nedbank for R58,732.50. The prior DEKRA report provided by MFC did not show any issues on the chassis. However, when I took it for my own DEKRA roadworthy test, it failed due to a severe undisclosed chassis fault. On 22 April 2026, I returned the car to MFC. Their team inspected it, acknowledged the fault, and took the car back. Since then, MFC has held both my money and the vehicle for nearly a month.The case handler completely ignores my emails. I spoke to an internal staff member who informed me that management has officially declined my request to swap the car for another one of similar value. Yet, they are still r not refunding my money or reimburse me for the R5,230.50 I spent on new tyres and licensing before discovering the defect. MFC is ********ly holding R63,963.00 of my money, leaving me stranded with no car and no communication. I need Nedbank Management to intervene immediately.
0
Replies (0)SM
Siphesihle M
1 reviews | Active since Jul 2013
15 May 2026, 09:44
Platform is misleading and the process lacks safeguards
Platform is misleading and the process lacks safeguards I recently used MFC Auction's online platform to bid on a vehicle and due to the confusing layout of the site, I ended up placing a bid on the wrong listing entirely. This was not a case of buyer's remorse the platform does not make it sufficiently clear which vehicle you are actively bidding on before you confirm, and there are no adequate warnings or review steps before a bid is locked in. When I realised the error and contacted MFC Auction to raise the dispute, getting a proper response was a frustrating experience. For a platform handling financial transactions of this magnitude, the lack of a clear, accessible dispute resolution process is unacceptable. I also paid a registration deposit to participate in the auction, and recovering that deposit after raising the dispute has been unnecessarily difficult. There is no transparency around timelines or what the process looks like from the customer's side. Nedbank MFC is a reputable institution, and I expected the auction platform to reflect that standard. Unfortunately, the user experience and the support when things go wrong falls well short. If you are considering using this platform, please proceed with extreme caution and double check every detail before confirming any bid. I hope this gets resolved, but I wanted to share my experience so others are aware of the risks before participating.
Helpful (0)
|Replies (0)SM
Siphesihle M
1 reviews | Active since Jul 2013
15 May 2026, 09:44
Platform is misleading and the process lacks safeguards
Platform is misleading and the process lacks safeguards I recently used MFC Auction's online platform to bid on a vehicle and due to the confusing layout of the site, I ended up placing a bid on the wrong listing entirely. This was not a case of buyer's remorse the platform does not make it sufficiently clear which vehicle you are actively bidding on before you confirm, and there are no adequate warnings or review steps before a bid is locked in. When I realised the error and contacted MFC Auction to raise the dispute, getting a proper response was a frustrating experience. For a platform handling financial transactions of this magnitude, the lack of a clear, accessible dispute resolution process is unacceptable. I also paid a registration deposit to participate in the auction, and recovering that deposit after raising the dispute has been unnecessarily difficult. There is no transparency around timelines or what the process looks like from the customer's side. Nedbank MFC is a reputable institution, and I expected the auction platform to reflect that standard. Unfortunately, the user experience and the support when things go wrong falls well short. If you are considering using this platform, please proceed with extreme caution and double check every detail before confirming any bid. I hope this gets resolved, but I wanted to share my experience so others are aware of the risks before participating.
0
Replies (0)SJ
Sonica J
1 reviews | Active since Mar 2026
27 Mar 2026, 22:11
MFC Auction Kempton Park *****sters
Requesting immediate payments to personal bank accounts, sending documents to ensure you that they are legit. Different people calling from only one number and mostly communicate via whatsapp. Check all details and don't make any payments as they will keep conting you making you believe that they are legit, but you are being ****med!! Look out for this person: Andries Botes - Head sales management *** *** M57 Pretoria Road Glen Marais Kempton Park
Helpful (0)
|Replies (0)SJ
Sonica J
1 reviews | Active since Mar 2026
27 Mar 2026, 22:11
MFC Auction Kempton Park *****sters
Requesting immediate payments to personal bank accounts, sending documents to ensure you that they are legit. Different people calling from only one number and mostly communicate via whatsapp. Check all details and don't make any payments as they will keep conting you making you believe that they are legit, but you are being ****med!! Look out for this person: Andries Botes - Head sales management *** *** M57 Pretoria Road Glen Marais Kempton Park
0
Replies (0)NM
Nkgere M
1 reviews | Active since Mar 2024
8 Jan 2026, 14:01
Unfair and no transparency
My mother arranged to pay for the shortfall of R80 000 by monthly installments of R2 000 from June 2022 with MFC, yesterday she was told she owes R36 000 on her balance and they give her the run around when she asks for proof. I believe they are taking advantage of her
Helpful (0)
|Replies (0)NM
Nkgere M
1 reviews | Active since Mar 2024
8 Jan 2026, 14:01
Unfair and no transparency
My mother arranged to pay for the shortfall of R80 000 by monthly installments of R2 000 from June 2022 with MFC, yesterday she was told she owes R36 000 on her balance and they give her the run around when she asks for proof. I believe they are taking advantage of her
0
Replies (0)TM
Thuto M
1 reviews | Active since Nov 2024
10 Dec 2025, 16:17
No refund received
Hi MFC Auctions,I was interested in a car which when I firstly enquired i was told the car is available for purchase,soon as I had the funds ready for the transaction I was told the car going for an auction which I needed to deposit the amount to reserve the car. I deposited the amount but was was told it had declined as my payment was late so I was informed I needed to pay an extra amount which will total a 50% of the advertised car amount. I suggested that I will kot be able to pay the amount as I haven't seen the car which I have been promised a refund which I am still waiting for. Nobody is answering my calls and the sales consultant including the senior sales consultant are ignoring me especially Shane Micholsonwhonis the senior consultant
Helpful (0)
|Replies (0)TM
Thuto M
1 reviews | Active since Nov 2024
10 Dec 2025, 16:17
No refund received
Hi MFC Auctions,I was interested in a car which when I firstly enquired i was told the car is available for purchase,soon as I had the funds ready for the transaction I was told the car going for an auction which I needed to deposit the amount to reserve the car. I deposited the amount but was was told it had declined as my payment was late so I was informed I needed to pay an extra amount which will total a 50% of the advertised car amount. I suggested that I will kot be able to pay the amount as I haven't seen the car which I have been promised a refund which I am still waiting for. Nobody is answering my calls and the sales consultant including the senior sales consultant are ignoring me especially Shane Micholsonwhonis the senior consultant
0
Replies (0)