Bad management

We waited nearly 2 hours for our room to be cleaned. Knowing we coming how can they let us wait. First room was filthy then move to another which had to be cleaned first. Driving in we could see this place are not being maintained with overgrowth and dead plants. Peeling paint, stains on dirty chairs. I put a duvet over couch cause heaven knows! A stove but no pots and pans or knifes? Then the breakfast! The cheesegrillers was dead dead dead. The watermelon taste funny. Dead flies lying on the floor while we eat. Pool was dirty. Never again. What a waste of money.