Mcords hospital unfair treatment if you miss your date.

Very disappointed. My husband is a diabetic patient, went to our optometrist 2 years ago and they gave him a letter to go to Mcords. He was being treated there . just a little while after this he had lost his sister who was brutally ******ed, being his only sibling he was in severe depression for more than a year and he didn't make his appointment that he had at the hospital. Now his eyes took a turn for the worst and his local optometrist gave him a letter to go back for treatment asap . Upon taking this letter to them , they insist he is now a defaulter, they only did his visuals today and insisted he has defaulted and can only get a date for next year to see a doctor at Mcords. He is the breadwinner at home. How can you get a date for one year ahead. Is this really fair. He is only 41, can one year ahead be fair to see a doctor. Is this not the harshest punishment for defaulting. I hope this reaches the head of the hospital.I have a little boy who is 9 and my husband really can't make it untreated.Do you even know what it's like to lose a sibling who passed on so brutally and yt you punish someone so harshly. He came back from the hospital feeling so depressed knowing that this is how you get treated if you miss your date. In one year he would probably be blind. Please hellopeter please help us get help.This is not a small thing. Why should anyone be treated so badly at a government hospital. I want to take this up further. What about all the years he has paid so high taxes, now when he needs the help of a government hospital, we get this in return. One year, the date is for next year in May. Being diabetic. Someone please help.