

Maxidor
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We ordered a security swing gate from Maxidor and paid the full amount on the 5th March and were told it would be delivered by the 4th April. I get a phone call on Monday 30 March to be told they have made the gate incorrectly and it needs to be remade and now I just wait another 10-15 working days. At this point I feel Maxidor has ****** our money.
1 reviews | Active since Jan 2020
We ordered a security swing gate from Maxidor and paid the full amount on the 5th March and were told it would be delivered by the 4th April. I get a phone call on Monday 30 March to be told they have made the gate incorrectly and it needs to be remade and now I just wait another 10-15 working days. At this point I feel Maxidor has ****** our money.
1 reviews | Active since Jan 2020
The poor aftersales service has left us vulnerable. The manager refused to take responsibility for a sale of the salesperson that is no with the dealership. The vehicle has been in our possession for almost a year. The license disk has expired, and nobody can give feedback on the whereabouts of the registration papers (NATIS) to change the ownership. The vehicle was returned to have the defects checked and fixed for the duration of almost 3 months. It was returned with only one issue resolved. It is with great regret that I have to write this review, but after sales service is very important if the customer pays the premium every month for a vehicle that has issues.
1 reviews | Active since Jan 2020
The poor aftersales service has left us vulnerable. The manager refused to take responsibility for a sale of the salesperson that is no with the dealership. The vehicle has been in our possession for almost a year. The license disk has expired, and nobody can give feedback on the whereabouts of the registration papers (NATIS) to change the ownership. The vehicle was returned to have the defects checked and fixed for the duration of almost 3 months. It was returned with only one issue resolved. It is with great regret that I have to write this review, but after sales service is very important if the customer pays the premium every month for a vehicle that has issues.
1 reviews | Active since Jan 2020
We had a Maxidor gate installed in October 2024 and within just 8 months, it started rusting badly. This is unacceptable for a premium product that’s supposed to offer durability and long-term security. When we reported the issue, Maxidor refused responsibility and blamed us for “lack of maintenance,” even though we’ve followed basic care and have another Maxidor gate (installed over 5 years ago) in similar conditions that hasn’t rusted at all. Their response was dismissive, offering no meaningful solution no refund, no replacement, not even a proper inspection. It’s clear this is a quality or coating issue, not customer neglect. We are very disappointed in both the product and the customer service received. We expected more from a brand that claims to deliver quality. Based on our experience, we would not recommend Maxidor and are now considering consumer protection channels.
1 reviews | Active since Jan 2020
We had a Maxidor gate installed in October 2024 and within just 8 months, it started rusting badly. This is unacceptable for a premium product that’s supposed to offer durability and long-term security. When we reported the issue, Maxidor refused responsibility and blamed us for “lack of maintenance,” even though we’ve followed basic care and have another Maxidor gate (installed over 5 years ago) in similar conditions that hasn’t rusted at all. Their response was dismissive, offering no meaningful solution no refund, no replacement, not even a proper inspection. It’s clear this is a quality or coating issue, not customer neglect. We are very disappointed in both the product and the customer service received. We expected more from a brand that claims to deliver quality. Based on our experience, we would not recommend Maxidor and are now considering consumer protection channels.
1 reviews | Active since Jan 2020
Maxidor is a terrible company .I put the order for my shutters 6 weeks ago ,with full payment but I have not received my shutters to date .They informed me after my payment that it will take two weeks for them to install my shutters but that never happened.Then they informed me that my shutters will be finished on the 29th of October 2024.I formed them I cannot wait that long .Maxidor and myself then agreed on the finish and installation date to be the 18th of October 2024 but still they have not finished the production of my shutters .On the 18th of October 2024 I requested my full refund back and they informing me to wait another week for them to finish production of the shutters.I want my full refund back Immediately and they are not giving it to me .Never us Maxidor ever guys,you will regret it
1 reviews | Active since Jan 2020
Maxidor is a terrible company .I put the order for my shutters 6 weeks ago ,with full payment but I have not received my shutters to date .They informed me after my payment that it will take two weeks for them to install my shutters but that never happened.Then they informed me that my shutters will be finished on the 29th of October 2024.I formed them I cannot wait that long .Maxidor and myself then agreed on the finish and installation date to be the 18th of October 2024 but still they have not finished the production of my shutters .On the 18th of October 2024 I requested my full refund back and they informing me to wait another week for them to finish production of the shutters.I want my full refund back Immediately and they are not giving it to me .Never us Maxidor ever guys,you will regret it
1 reviews | Active since Jan 2020
I had the unfortunate experience of giving MAXIDOR // Maxi Projects a chance with a minor works installation of a security door. The lead time was the first major hurdle as we are now on 28 working days. Secondly, a 70% deposit is required to commence with the order, however, prior to installation, the remainder of the balance is due. I do have a major issue with this as the leverage is shifted completely to Maxidor as they are now in control of acceptable installation standards and not the client/project manager. As a professional architect, I do not agree with this principle as satisfactory workmanship is essential prior to signing off a project, especially when working with client funds. Unfortunately, KONSEP Architecture Studio cannot recommend MAXIDOR to any client due to this business principle as our firm nor our clients have no ability to control the quality of workmanship. ***UPDATE 11.05.2024: After full payment has been demanded prior to any form of installation, the installers arrived only to realize that the security door was not measured correctly and therefor has to be returned to the factory to be modified, further delaying the installation. ***UPDATE 13.05.2024: We were informed that due to wrong measurement taken by the Maxidor representative that the product needs to be sent back to Cape Town and this will cause an additional delay of 7 working days, bringing the total working days to manufacture and install a single 2000mm x 900mm security shutter to 36 working days (50 calendar days). No feedback yet from any Maxidor representative
1 reviews | Active since Jan 2020
I had the unfortunate experience of giving MAXIDOR // Maxi Projects a chance with a minor works installation of a security door. The lead time was the first major hurdle as we are now on 28 working days. Secondly, a 70% deposit is required to commence with the order, however, prior to installation, the remainder of the balance is due. I do have a major issue with this as the leverage is shifted completely to Maxidor as they are now in control of acceptable installation standards and not the client/project manager. As a professional architect, I do not agree with this principle as satisfactory workmanship is essential prior to signing off a project, especially when working with client funds. Unfortunately, KONSEP Architecture Studio cannot recommend MAXIDOR to any client due to this business principle as our firm nor our clients have no ability to control the quality of workmanship. ***UPDATE 11.05.2024: After full payment has been demanded prior to any form of installation, the installers arrived only to realize that the security door was not measured correctly and therefor has to be returned to the factory to be modified, further delaying the installation. ***UPDATE 13.05.2024: We were informed that due to wrong measurement taken by the Maxidor representative that the product needs to be sent back to Cape Town and this will cause an additional delay of 7 working days, bringing the total working days to manufacture and install a single 2000mm x 900mm security shutter to 36 working days (50 calendar days). No feedback yet from any Maxidor representative
1 reviews | Active since Jan 2020
Poor quality product. Within a year of installation the security gate started to corrode. Salesman told me the company is being sold and I must take it up with new owners. Never heard from him again. Disappointing company, product and service.
1 reviews | Active since Jan 2020
Poor quality product. Within a year of installation the security gate started to corrode. Salesman told me the company is being sold and I must take it up with new owners. Never heard from him again. Disappointing company, product and service.
1 reviews | Active since Jan 2020
I would like to thank Maxidor KZN for their efficient service that they rendered. Mpho and his team went out of their way to accommodate me with my request ensuring that I was totally satisfied with the products installed. If you are looking for excellent quality products and service , Maxidor KZN (Durban) is the people to contact. Thank you Mpho Happy Customer Jennifer (PMB)
1 reviews | Active since Jan 2020
I would like to thank Maxidor KZN for their efficient service that they rendered. Mpho and his team went out of their way to accommodate me with my request ensuring that I was totally satisfied with the products installed. If you are looking for excellent quality products and service , Maxidor KZN (Durban) is the people to contact. Thank you Mpho Happy Customer Jennifer (PMB)
Hellopeter has tracked Maxidor across 294 reviews. Maxidor hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Maxidor? Write a review to help others decide.