Matric College
3.5|147 reviews
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Dineo M
1 reviews | Active since Member
09 Mar 2026, 12:41
Not happy
I made a payment on 27 Feb 2026, I haven't received study materials and link to join the Telegram group. I tried sending you guys email and contact through WhatsApp with no response. Fix this or I will cancel and register with other college. I'm not happy with your services.
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Replies (1)Matric College's replyOfficial
10 Mar 2026, 09:44Dear Dineo Magoro,
Thank you for bringing this to our attention. I am truly sorry for the frustration you have experienced regarding your registration and the lack of communication from our team.We acknowledge that your payment was processed on 27 February 2026, and it is unacceptable that you have not yet received your study materials or your Telegram group access, nor a response to your messages.I have personally escalated your file to our registration department to prioritize your account immediately. You can expect to receive your course materials and the Telegram link via email within the next few hours.Please accept our sincere apologies for this delay. We are committed to ensuring you have everything you need to begin your studies today.
Regards,The Skills Academy Management Team
Thank you for bringing this to our attention. I am truly sorry for the frustration you have experienced regarding your registration and the lack of communication from our team.We acknowledge that your payment was processed on 27 February 2026, and it is unacceptable that you have not yet received your study materials or your Telegram group access, nor a response to your messages.I have personally escalated your file to our registration department to prioritize your account immediately. You can expect to receive your course materials and the Telegram link via email within the next few hours.Please accept our sincere apologies for this delay. We are committed to ensuring you have everything you need to begin your studies today.
Regards,The Skills Academy Management Team
Best regards,
Matric College's reply10 Mar 2026, 09:44
Official
Dear Dineo Magoro,
Thank you for bringing this to our attention. I am truly sorry for the frustration you have experienced regarding your registration and the lack of communication from our team.We acknowledge that your payment was processed on 27 February 2026, and it is unacceptable that you have not yet received your study materials or your Telegram group access, nor a response to your messages.I have personally escalated your file to our registration department to prioritize your account immediately. You can expect to receive your course materials and the Telegram link via email within the next few hours.Please accept our sincere apologies for this delay. We are committed to ensuring you have everything you need to begin your studies today.
Regards,The Skills Academy Management Team
Thank you for bringing this to our attention. I am truly sorry for the frustration you have experienced regarding your registration and the lack of communication from our team.We acknowledge that your payment was processed on 27 February 2026, and it is unacceptable that you have not yet received your study materials or your Telegram group access, nor a response to your messages.I have personally escalated your file to our registration department to prioritize your account immediately. You can expect to receive your course materials and the Telegram link via email within the next few hours.Please accept our sincere apologies for this delay. We are committed to ensuring you have everything you need to begin your studies today.
Regards,The Skills Academy Management Team
Best regards,