Matilda's Lifestyle
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Matilda's Lifestyle
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
0TrustIndex
0
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
20 Dec 2025, 14:23
Matilda's lifestyle shop *****ing people money, they are a ****
Bought a product, paid for it and company NEVER delivered, their phone number doesn't seem to work either: 0875010110 so a **** by all accounts. I have asked for a refund buy I don't get a reply on my emails or phone calls are dead. Please assist to track them down for a refund before they **** other clients
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Dec 2025, 14:23
Matilda's lifestyle shop *****ing people money, they are a ****
Bought a product, paid for it and company NEVER delivered, their phone number doesn't seem to work either: 0875010110 so a **** by all accounts. I have asked for a refund buy I don't get a reply on my emails or phone calls are dead. Please assist to track them down for a refund before they **** other clients
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jun 2021, 06:45
Excellent, professional service with great customer relations
I recently was gifted a goodie from Matilda's and was really enjoying it. It started to give problems, so I contacted their customer service department. After a quick and professional conversation via email, a new one was sent to me. They have excellent customer service and offer a wide range of products.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jun 2021, 06:45
Excellent, professional service with great customer relations
I recently was gifted a goodie from Matilda's and was really enjoying it. It started to give problems, so I contacted their customer service department. After a quick and professional conversation via email, a new one was sent to me. They have excellent customer service and offer a wide range of products.
0
Replies (0)A
A
Anonymous
1 reviews | Active since Jan 2020
12 May 2021, 11:16
Matildas’s online adult store- top of the tops!
Hands down the best service I’ve yet to receive in this country. Matt was not only friendly, warm and funny but professional to boot! He replied to emails within the hour and would have a solution to every one of my wishes. In my humble opinion, it is the only adult site worth visiting in SA. You will be glad you did!!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 May 2021, 11:16
Matildas’s online adult store- top of the tops!
Hands down the best service I’ve yet to receive in this country. Matt was not only friendly, warm and funny but professional to boot! He replied to emails within the hour and would have a solution to every one of my wishes. In my humble opinion, it is the only adult site worth visiting in SA. You will be glad you did!!!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Mar 2021, 10:09
Simply Stunning
This is an incredibly fantastic online retailer that provides fantastic quality products and excellent customer service. The process of purchasing from them is easy and convenient. They are readily available to assist with queries. I have never had any doubts or worries that I would receive my products and they would be beautifully packaged and delivered on time. I highly recommend Matildas!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Mar 2021, 10:09
Simply Stunning
This is an incredibly fantastic online retailer that provides fantastic quality products and excellent customer service. The process of purchasing from them is easy and convenient. They are readily available to assist with queries. I have never had any doubts or worries that I would receive my products and they would be beautifully packaged and delivered on time. I highly recommend Matildas!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Feb 2018, 07:17
POOR POOR SERVICE
I order items from matildas. Received 2nd Jan 2018. I returned a item on same date as one item was far to small. The item was unopend. After 2 weeks not hearing anything i contacted matildas. The item was received and send for inspection. On 26 Jan i once again emailed them to find out whether i will receive a refund. Same day i got a reply to say refund will take 14 days. Well here we are 17 Feb 2018 NO REFUND. I just find it such poor service that you as a customer must run around and keep asking what is going on. If I can give you advice go shop elswhere as you will get MUCH better customer service and after sales service. So dont expect any refund after returning items. Rip off online shop. BE CAREFULL
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Feb 2018, 07:17
POOR POOR SERVICE
I order items from matildas. Received 2nd Jan 2018. I returned a item on same date as one item was far to small. The item was unopend. After 2 weeks not hearing anything i contacted matildas. The item was received and send for inspection. On 26 Jan i once again emailed them to find out whether i will receive a refund. Same day i got a reply to say refund will take 14 days. Well here we are 17 Feb 2018 NO REFUND. I just find it such poor service that you as a customer must run around and keep asking what is going on. If I can give you advice go shop elswhere as you will get MUCH better customer service and after sales service. So dont expect any refund after returning items. Rip off online shop. BE CAREFULL
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Feb 2015, 09:04
Fantastic Service Excellent Customer Care Great
Secure, discreet, professional and prompt with truly excellent Customer Service. The sparkly confetti in the parcel was a very nice personal touch and speaks volumes about their Customer Care. It is rare to find such friendliness and courtesy these days and the Team at Matilda's certainly go beyond the call of duty to ensure a happy customer. Absolutely blown away by the positive attitude the Team at Matilda's displays towards customers. All in all a very pleasant shopping experience with fantastic service. [URL Removed] comes highly recommended for all your online shopping \needs". Well done and keep up the good work"
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Feb 2015, 09:04
Fantastic Service Excellent Customer Care Great
Secure, discreet, professional and prompt with truly excellent Customer Service. The sparkly confetti in the parcel was a very nice personal touch and speaks volumes about their Customer Care. It is rare to find such friendliness and courtesy these days and the Team at Matilda's certainly go beyond the call of duty to ensure a happy customer. Absolutely blown away by the positive attitude the Team at Matilda's displays towards customers. All in all a very pleasant shopping experience with fantastic service. [URL Removed] comes highly recommended for all your online shopping \needs". Well done and keep up the good work"
0
Replies (0)