

Maskscara South Africa
Based on recent customer reviews, Maskscara South Africa enjoys strong loyalty from nail technicians and hobbyists who consistently praise product quality, vibrant gel colours, and long lasting wear. A recurring theme is the helpful, knowledgeable staff across branches such as Milnerton, Bellville, Kempton, and Bonearo Park, with named team members frequently mentioned for their patience and personal attention. Customers also appreciate the training courses, responsive WhatsApp support, and Friday Live engagement. Concerns surface around the returns process and after sales handling of faulty products, particularly LED UV lamps, where some shoppers feel resolutions fall short of expectations.
TrustIndex
7
NPS Score
71
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Maskscara South Africa enjoys strong loyalty from nail technicians and hobbyists who consistently praise product quality, vibrant gel colours, and long lasting wear. A recurring theme is the helpful, knowledgeable staff across branches such as Milnerton, Bellville, Kempton, and Bonearo Park, with named team members frequently mentioned for their patience and personal attention. Customers also appreciate the training courses, responsive WhatsApp support, and Friday Live engagement. Concerns surface around the returns process and after sales handling of faulty products, particularly LED UV lamps, where some shoppers feel resolutions fall short of expectations.
Maskscara South Africa has a TrustIndex of 7 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. They reply to 50% of negative reviews, typically within .
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2024
I came in with a lot of clarifying questions and Danielle was great at not only answering my questions but giving me information about the products. She created a great shopping experience for me.
1 reviews | Active since Jul 2024
I came in with a lot of clarifying questions and Danielle was great at not only answering my questions but giving me information about the products. She created a great shopping experience for me.
1 reviews | Active since Aug 2013
Fantastic Customer service personnel, excellent product knowledge you received the utmost personal attention, Store is extremely neat and professionally laid out
1 reviews | Active since Aug 2013
Fantastic Customer service personnel, excellent product knowledge you received the utmost personal attention, Store is extremely neat and professionally laid out
1 reviews | Active since Dec 2016
The absolute best supplier in the business! Amazing quality products. Excellent customer service. I am a self taught nail tech, and whenever I have a question on products, services, how-to, The Maskcara Team is always ready and willing to assist. I would give it ten stars if I could! In Maskcara I trust!
1 reviews | Active since Dec 2016
The absolute best supplier in the business! Amazing quality products. Excellent customer service. I am a self taught nail tech, and whenever I have a question on products, services, how-to, The Maskcara Team is always ready and willing to assist. I would give it ten stars if I could! In Maskcara I trust!
1 reviews | Active since Dec 2025
Please Masacara SA Lisa and Carina are the most hardworking employees i have ever seen in my life of work, please make sure they get paid double as they are representing Mascara at its best 💯💯💯