Makro
1.3|27,643 reviews
JH
Jo H
1 reviews | Active since Member
27 May 2026, 13:00
More than 4 months for a refund...
Yet more empty promises despite them admitting that they received the documents required AND promising in writing to get back to me. Then they send an email (no reply) to tell me this case has been resolved, but I don't have a refund yet.
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Replies (1)Makro's replyOfficial
27 May 2026, 13:48 Hi Jo Holtzhausen.
Thank you for your feedback.
Our most sincerest apologies for the long and tedious experience with the refund.
As advised on the call, we have all four statements you sent and have compiled our notes to be sent off the our head office Financial department for further assistance.
Our superior was made aware of the long standing case and will expedite the matter further
Regards,
The Makro Social Media Team
Thank you for your feedback.
Our most sincerest apologies for the long and tedious experience with the refund.
As advised on the call, we have all four statements you sent and have compiled our notes to be sent off the our head office Financial department for further assistance.
Our superior was made aware of the long standing case and will expedite the matter further
Regards,
The Makro Social Media Team
Best regards,
Makro's reply27 May 2026, 13:48
Official
Hi Jo Holtzhausen.
Thank you for your feedback.
Our most sincerest apologies for the long and tedious experience with the refund.
As advised on the call, we have all four statements you sent and have compiled our notes to be sent off the our head office Financial department for further assistance.
Our superior was made aware of the long standing case and will expedite the matter further
Regards,
The Makro Social Media Team
Thank you for your feedback.
Our most sincerest apologies for the long and tedious experience with the refund.
As advised on the call, we have all four statements you sent and have compiled our notes to be sent off the our head office Financial department for further assistance.
Our superior was made aware of the long standing case and will expedite the matter further
Regards,
The Makro Social Media Team
Best regards,