Lyceum College
Claimed Business
|1|14 Reviews (last 12 months)|This business does not respond to reviews
Lyceum College
Claimed Business
|1
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Lyceum College is facing significant dissatisfaction from students and their families. A recurring theme is frustration with administrative support, where customers consistently mention unanswered emails, unresolved queries, and difficulty accessing results or transcripts. Many reviewers raise concerns about refunds owed for years, billing disputes, and continued debit orders despite cancellation requests. While some acknowledge that course content can be valuable, the overwhelming sentiment focuses on poor communication, perceived unprofessionalism, and a feeling that fee collection is prioritised over student service and academic outcomes.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Review Distribution
1|14 Reviews
Jul '25 - Jun '26
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 20:44
Livid
Where does one start? Can Lyceum start by answering the PHONE!!! Studies fully paid but never studied since they got deregistered, no student adviser or one picking up the phone. This situation is really frustrating because this is real money that was used here.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 20:44
Livid
Where does one start? Can Lyceum start by answering the PHONE!!! Studies fully paid but never studied since they got deregistered, no student adviser or one picking up the phone. This situation is really frustrating because this is real money that was used here.
0
Replies (0)A
A
Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 08:33
Elderly Student Denied Graduation Due to Mismanaged Payments & Poor Service – Lyceum College
I am raising this complaint on behalf of my mother, who is a student at Lyceum College, and I am beyond frustrated with the treatment she has received. In 2024–2025, my mother was assisted by a staff member named Denise, who approved a discounted payment arrangement. However, no formal invoice or written confirmation was ever provided. My mother, who is currently unemployed and surviving on minimal income from gardening after being retrenched during COVID, re**** on this agreement in good faith. Now in 2026, Lyceum is demanding payment of an outstanding amount that contradicts what was previously agreed. As a result, my mother is being prevented from graduating. Despite multiple emails and attempts to resolve this matter, there has been: • No meaningful response or resolution • Continuous demands for payment • Complete lack of accountability regarding the original agreement What is even more concerning: • The staff member who handled the arrangement (Denise) is now unreachable (no responses to calls or emails) • Other staff members are aware of her lack of communication but continue to redirect us without resolution • I personally contacted staff, including Demakatso Seshea, and received no assistance • A senior staff member (Premy) responded in an unprofessional and dismissive manner, even raising their voice and refusing further engagement This is not just poor service — it is negligent and unacceptable. Lyceum College: • Entered into a financial agreement without proper documentation • Failed to provide support or accountability • Is now penalizing a vulnerable student for their internal failures This raises serious concerns about how many other students — especially older or financially vulnerable individuals — may be facing similar treatment. We are requesting: 1. Immediate investigation into this matter 2. Recognition and honouring of the original agreed payment arrangement 3. Removal of any unfair financial barriers preventing graduation 4. Accountability from the staff involved If this matter is not resolved urgently, we will escalate it further through formal legal and consumer protection channels. This situation is deeply unfair and must be corrected. — Sheron Ndlovu
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 08:33
Elderly Student Denied Graduation Due to Mismanaged Payments & Poor Service – Lyceum College
I am raising this complaint on behalf of my mother, who is a student at Lyceum College, and I am beyond frustrated with the treatment she has received. In 2024–2025, my mother was assisted by a staff member named Denise, who approved a discounted payment arrangement. However, no formal invoice or written confirmation was ever provided. My mother, who is currently unemployed and surviving on minimal income from gardening after being retrenched during COVID, re**** on this agreement in good faith. Now in 2026, Lyceum is demanding payment of an outstanding amount that contradicts what was previously agreed. As a result, my mother is being prevented from graduating. Despite multiple emails and attempts to resolve this matter, there has been: • No meaningful response or resolution • Continuous demands for payment • Complete lack of accountability regarding the original agreement What is even more concerning: • The staff member who handled the arrangement (Denise) is now unreachable (no responses to calls or emails) • Other staff members are aware of her lack of communication but continue to redirect us without resolution • I personally contacted staff, including Demakatso Seshea, and received no assistance • A senior staff member (Premy) responded in an unprofessional and dismissive manner, even raising their voice and refusing further engagement This is not just poor service — it is negligent and unacceptable. Lyceum College: • Entered into a financial agreement without proper documentation • Failed to provide support or accountability • Is now penalizing a vulnerable student for their internal failures This raises serious concerns about how many other students — especially older or financially vulnerable individuals — may be facing similar treatment. We are requesting: 1. Immediate investigation into this matter 2. Recognition and honouring of the original agreed payment arrangement 3. Removal of any unfair financial barriers preventing graduation 4. Accountability from the staff involved If this matter is not resolved urgently, we will escalate it further through formal legal and consumer protection channels. This situation is deeply unfair and must be corrected. — Sheron Ndlovu
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 13:20
Unacceptable Harassment After Cancelling Unaccredited Course
I am extremely disappointed and frustrated with the service from UNi4 Online. I cancelled my course a long time ago, especially after serious concerns around the accreditation of the qualification. Despite this, I am still receiving continuous calls from their team claiming that my profile is still active and that I am still registered. This is completely unacceptable. I have already communicated my cancellation clearly, yet it appears that either their internal processes are dysfunctional or they are deliberately ignoring customer instructions. Being contacted repeatedly for a course that I cancelled — and one that is under scrutiny regarding accreditation — raises serious concerns about their credibility and professionalism. This is not only poor administration, but it borders on harassment. I expect: Immediate confirmation that my profile has been fully closed Written confirmation that I am no longer registered All further communication to cease immediately I strongly caution anyone considering enrolling to carefully assess the situation before committing. This experience has been stressful, frustrating, and completely avoidable.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 13:20
Unacceptable Harassment After Cancelling Unaccredited Course
I am extremely disappointed and frustrated with the service from UNi4 Online. I cancelled my course a long time ago, especially after serious concerns around the accreditation of the qualification. Despite this, I am still receiving continuous calls from their team claiming that my profile is still active and that I am still registered. This is completely unacceptable. I have already communicated my cancellation clearly, yet it appears that either their internal processes are dysfunctional or they are deliberately ignoring customer instructions. Being contacted repeatedly for a course that I cancelled — and one that is under scrutiny regarding accreditation — raises serious concerns about their credibility and professionalism. This is not only poor administration, but it borders on harassment. I expect: Immediate confirmation that my profile has been fully closed Written confirmation that I am no longer registered All further communication to cease immediately I strongly caution anyone considering enrolling to carefully assess the situation before committing. This experience has been stressful, frustrating, and completely avoidable.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 08:08
Lyceum - stay away from them - shocking service
This is the worst experience that I have ever had with an educational institution. They just take your money every month, but do not give you results, or answer any queries. I had a problem last year and could not see if I qualified for exams. My assignment results were nowhere to be found. I contacted them when I realised that I had missed my exams as a result of this. The only reply I got was that my issue was resolved and they are closing the ticket. I resent my emails with the problems, but again no answer, and then an email to say the issue is resolved etc. This has happend I dont know how many times now. I am getting absolutely no reply from anyone there, but every month they just keep taking my money. It is beyond shocking. I have decided to cancel my studies, but that is another mission all on its own. All this institute does is take your money and give absolutely no service. It is beyond shocking
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 08:08
Lyceum - stay away from them - shocking service
This is the worst experience that I have ever had with an educational institution. They just take your money every month, but do not give you results, or answer any queries. I had a problem last year and could not see if I qualified for exams. My assignment results were nowhere to be found. I contacted them when I realised that I had missed my exams as a result of this. The only reply I got was that my issue was resolved and they are closing the ticket. I resent my emails with the problems, but again no answer, and then an email to say the issue is resolved etc. This has happend I dont know how many times now. I am getting absolutely no reply from anyone there, but every month they just keep taking my money. It is beyond shocking. I have decided to cancel my studies, but that is another mission all on its own. All this institute does is take your money and give absolutely no service. It is beyond shocking
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Jan 2026, 08:57
Results please
They were debiting their fees every month on pay day today I'm still waiting for results/transcripts to date their portal gives me a message that my ID number and student number does not correspond. Nonsense school this one.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Jan 2026, 08:57
Results please
They were debiting their fees every month on pay day today I'm still waiting for results/transcripts to date their portal gives me a message that my ID number and student number does not correspond. Nonsense school this one.
0
Replies (0)A
A