Luxurytime
Claimed Business
|4.8|9 Reviews (last 12 months)|This business does not respond to reviews
Luxurytime
Claimed Business
|4.8
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Luxurytime is consistently described as a premier destination for buying and selling luxury watches in South Africa. Customers repeatedly highlight the professionalism, expertise, and warmth of consultants, with Xander, Casey, Arno, and Marius receiving particular praise. A recurring theme is the seamless WhatsApp communication, transparent dealings, and the impressive Sandton office environment. Buyers frequently mention exceptional product quality, accurate condition descriptions, and swift delivery. The overall impression conveyed is one of trust, bespoke service, and a refined luxury retail experience that customers willingly recommend to others.
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
4.8|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGC
O
KS
Kyle S
1 reviews | Active since Aug 2019
12 Jan 2026, 19:16
Exceptional Service & Quality
I recently purchased a luxury watch from Luxury Time. I dealt with Arno, the process was nothing short of incredible from the start until the day I received my watch. It took less than two business day to receive my watch and the communication was clear and detailed each time. I unboxed my watch when it arrived and the condition was exceptional. Great service all round.
Helpful (0)
|Replies (0)KS
Kyle S
1 reviews | Active since Aug 2019
12 Jan 2026, 19:16
Exceptional Service & Quality
I recently purchased a luxury watch from Luxury Time. I dealt with Arno, the process was nothing short of incredible from the start until the day I received my watch. It took less than two business day to receive my watch and the communication was clear and detailed each time. I unboxed my watch when it arrived and the condition was exceptional. Great service all round.
0
Replies (0)FR
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Julian
1 reviews | Active since Oct 2025
17 Oct 2025, 14:15
Xander was an invaluable help choosing my time piece and couldn’t have asked for a better, more bespoke experience
Xander was an invaluable help choosing my time piece and couldn’t have asked for a better, more bespoke experience. Buy the jeweller not the watch!
Helpful (0)
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Julian
1 reviews | Active since Oct 2025
17 Oct 2025, 14:15
Xander was an invaluable help choosing my time piece and couldn’t have asked for a better, more bespoke experience
Xander was an invaluable help choosing my time piece and couldn’t have asked for a better, more bespoke experience. Buy the jeweller not the watch!
0
Replies (0)RM
REena M
1 reviews | Active since Sept 2015
10 Oct 2025, 14:39
Dealt with Xander ma...
Dealt with Xander many times over the last couple of years - what a pleasure! The watches are also of great quality and their recommendations go a long way too and watches always meet expectations- rating, pictures and actuals always on point.
Helpful (0)
|Replies (0)RM
REena M
1 reviews | Active since Sept 2015
10 Oct 2025, 14:39
Dealt with Xander ma...
Dealt with Xander many times over the last couple of years - what a pleasure! The watches are also of great quality and their recommendations go a long way too and watches always meet expectations- rating, pictures and actuals always on point.
0
Replies (0)J