LOUIS PASTEUR PRIVATE HOSPITAL HOLDINGS
Claimed Business
|1.6|5 Reviews (last 12 months)|This business does not respond to reviews
LOUIS PASTEUR PRIVATE HOSPITAL HOLDINGS
Claimed Business
|1.6
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTB
Thandi B
1 reviews | Active since Apr 2011
15 Feb 2026, 05:51
Very disappointing experience for a paying patient There are reviews dating back to 2016 mentioning the same problems, yet nothing changes — aren’t reviews meant to drive improvement? My family was admitted for food poisoning and the emergency ward had no
Very disappointing experience for a paying patient There are reviews dating back to 2016 mentioning the same problems, yet nothing changes — aren’t reviews meant to drive improvement? My family was admitted for food poisoning and the emergency ward had no water dispenser. We had to keep asking for water, which was brought in staff members’ personal cups — completely unacceptable for a private hospital. In the wards you’re made to feel like just a number, and the staff attitude needs serious attention. This is not the level of care one expects when paying for private healthcare. I have given this hospital many chances hoping for improvement, but after this visit, it will be my last.
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Thandi B
1 reviews | Active since Apr 2011
15 Feb 2026, 05:51
Very disappointing experience for a paying patient There are reviews dating back to 2016 mentioning the same problems, yet nothing changes — aren’t reviews meant to drive improvement? My family was admitted for food poisoning and the emergency ward had no
Very disappointing experience for a paying patient There are reviews dating back to 2016 mentioning the same problems, yet nothing changes — aren’t reviews meant to drive improvement? My family was admitted for food poisoning and the emergency ward had no water dispenser. We had to keep asking for water, which was brought in staff members’ personal cups — completely unacceptable for a private hospital. In the wards you’re made to feel like just a number, and the staff attitude needs serious attention. This is not the level of care one expects when paying for private healthcare. I have given this hospital many chances hoping for improvement, but after this visit, it will be my last.
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Replies (0)KM
Karabo M
1 reviews | Active since Dec 2025
18 Dec 2025, 06:05
Bad service,bad nurses ,worst hospital ever
Honestly worst private hospital ever. I was admitted in the mother and child ward and man it was horrible. They take forever to attend you when you have a problem. They offer to make bottles for your baby but take forever to a point where your baby cries of hunger. They pass as if they don't hear the drip machine making noise . I'm never taking my child there again . Beds are uncomfortable, your sheets are never changed, don't ever waste your money
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Karabo M
1 reviews | Active since Dec 2025
18 Dec 2025, 06:05
Bad service,bad nurses ,worst hospital ever
Honestly worst private hospital ever. I was admitted in the mother and child ward and man it was horrible. They take forever to attend you when you have a problem. They offer to make bottles for your baby but take forever to a point where your baby cries of hunger. They pass as if they don't hear the drip machine making noise . I'm never taking my child there again . Beds are uncomfortable, your sheets are never changed, don't ever waste your money
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Replies (1)K
Kelebogile
1 reviews | Active since Mar 2023
17 Nov 2025, 22:13
Maternity Ward
To Sr Anna Rakoma and Sr Priscilla Govender from maternity ward; thank you so much for the wonderful care, professionalism and kindness, my 3 days stay there with my first baby were always pleasant when you were around. Otherwise there isn’t much good to say about some sisters there; they would bring the baby and tea at 5am, 5 min later another sister comes for wound care whilst I haven’t taken a bath yet and they would make me feel so uncomfortable like I have 3 pairs of hands. There’s a day, I think it was day 2 I had to give myself pain meds from the cabinet couz the staff Sr disappeared the whole day. I wouldn’t definitely deliver there again.
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Kelebogile
1 reviews | Active since Mar 2023
17 Nov 2025, 22:13
Maternity Ward
To Sr Anna Rakoma and Sr Priscilla Govender from maternity ward; thank you so much for the wonderful care, professionalism and kindness, my 3 days stay there with my first baby were always pleasant when you were around. Otherwise there isn’t much good to say about some sisters there; they would bring the baby and tea at 5am, 5 min later another sister comes for wound care whilst I haven’t taken a bath yet and they would make me feel so uncomfortable like I have 3 pairs of hands. There’s a day, I think it was day 2 I had to give myself pain meds from the cabinet couz the staff Sr disappeared the whole day. I wouldn’t definitely deliver there again.
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Replies (1)KM
Khomotso M
1 reviews | Active since Mar 2021
17 Oct 2025, 19:24
The worst hospital ever
My daughter was admitted in 4th floor room 11 the most *********** staff ever, they don't care about the patients, you ring the bell need their help they come at their own time, you ask them something they tell you they are coming back and they don't. My daughter had to be discharged without the device that the doctor ordered because it came late the doctor left already and you get different information and no one takes responsibility they are pointing each other, the worst is that I even complained to the managers, they promised to call me back after investigating and they never did, I don't recommend that hospital to anyone.
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Khomotso M
1 reviews | Active since Mar 2021
17 Oct 2025, 19:24
The worst hospital ever
My daughter was admitted in 4th floor room 11 the most *********** staff ever, they don't care about the patients, you ring the bell need their help they come at their own time, you ask them something they tell you they are coming back and they don't. My daughter had to be discharged without the device that the doctor ordered because it came late the doctor left already and you get different information and no one takes responsibility they are pointing each other, the worst is that I even complained to the managers, they promised to call me back after investigating and they never did, I don't recommend that hospital to anyone.
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Replies (2)TM
Toni M
1 reviews | Active since Oct 2016
15 Sept 2025, 22:49
Dirty rooms
I'm son is currently hospitalised, we are placed in the mother and child room because im breast feeding. My sinusitis will react at a sign dust, bad smell etc. My nose is currently blocked. Because of the above mentioned.
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Toni M
1 reviews | Active since Oct 2016
15 Sept 2025, 22:49
Dirty rooms
I'm son is currently hospitalised, we are placed in the mother and child room because im breast feeding. My sinusitis will react at a sign dust, bad smell etc. My nose is currently blocked. Because of the above mentioned.
0
Replies (1)