Lime Loans South Africa
Based on recent customer reviews, Lime Loans South Africa receives polarised feedback shaped largely by post-loan administration rather than the application process itself. Customers who praise the service highlight a quick, hassle free application and helpful agents. However, a dominant recurring theme is severe difficulty obtaining paid up letters after settlement, with customers reporting that accounts continue to reflect as owing on credit bureaus. Many also raise concerns about unresponsive phone lines and emails, unexpected debits, and confusion since operations appear to be handled by Century Financial Services.
TrustIndex
2.5
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been trying to get a confirmation of no debt/prescription letter from Lime loans but I have not been successful. Their phone is never answered, and emails are not responded to. Can we have contact details that actually work.
1 reviews | Active since Jan 2020
I have been trying to get a confirmation of no debt/prescription letter from Lime loans but I have not been successful. Their phone is never answered, and emails are not responded to. Can we have contact details that actually work.
1 reviews | Active since Jan 2020
I am not happy at all , they debited the amount I was owing on the 15th of december but when I log into my acconut to check if it was updated it still show as if I never paid. I did send an email proving I was debited and no one responded, we are in March now and there number doesn't go through still and this Lime is showing negatively on my credit profile.
1 reviews | Active since Jan 2020
I am not happy at all , they debited the amount I was owing on the 15th of december but when I log into my acconut to check if it was updated it still show as if I never paid. I did send an email proving I was debited and no one responded, we are in March now and there number doesn't go through still and this Lime is showing negatively on my credit profile.
1 reviews | Active since Jan 2020
I am extremely frustrated and stressed due to ongoing issues with Lime Loans. I settled my Lime Loans account in full in November 2025. After settlement, the account was still reflecting as a default on my credit bureau. I called multiple times requesting that my credit profile be updated. I was then advised to log a formal dispute. I followed the process and had to wait three months for the investigation to be completed. In February 2026, I received confirmation from Experian that the dispute was resolved in my favour and that my credit report had been updated accordingly. Now, to my absolute shock, the same Lime Loans account has reappeared on my credit bureau as a default listing. This is severely affecting me — I am currently unable to apply for credit because of this incorrect listing. This situation is unacceptable. I have already gone through the dispute process once, waited months for correction, and received confirmation that the matter was resolved. I should not have to repeat this process again for the same paid-up account. I urgently request that Lime Loans: Immediately remove the incorrect default listing from all credit bureaus. Provide written confirmation that the account has been permanently corrected. Explain how this error occurred after the dispute was resolved in my favour. This ongoing issue is causing significant stress and negatively impacting my financial standing. I expect this matter to be resolved urgently. I look forward to immediate assistance.
1 reviews | Active since Jan 2020
I am extremely frustrated and stressed due to ongoing issues with Lime Loans. I settled my Lime Loans account in full in November 2025. After settlement, the account was still reflecting as a default on my credit bureau. I called multiple times requesting that my credit profile be updated. I was then advised to log a formal dispute. I followed the process and had to wait three months for the investigation to be completed. In February 2026, I received confirmation from Experian that the dispute was resolved in my favour and that my credit report had been updated accordingly. Now, to my absolute shock, the same Lime Loans account has reappeared on my credit bureau as a default listing. This is severely affecting me — I am currently unable to apply for credit because of this incorrect listing. This situation is unacceptable. I have already gone through the dispute process once, waited months for correction, and received confirmation that the matter was resolved. I should not have to repeat this process again for the same paid-up account. I urgently request that Lime Loans: Immediately remove the incorrect default listing from all credit bureaus. Provide written confirmation that the account has been permanently corrected. Explain how this error occurred after the dispute was resolved in my favour. This ongoing issue is causing significant stress and negatively impacting my financial standing. I expect this matter to be resolved urgently. I look forward to immediate assistance.
Based on recent customer reviews, Lime Loans South Africa receives polarised feedback shaped largely by post-loan administration rather than the application process itself. Customers who praise the service highlight a quick, hassle free application and helpful agents. However, a dominant recurring theme is severe difficulty obtaining paid up letters after settlement, with customers reporting that accounts continue to reflect as owing on credit bureaus. Many also raise concerns about unresponsive phone lines and emails, unexpected debits, and confusion since operations appear to be handled by Century Financial Services.
Lime Loans South Africa has a TrustIndex of 2.5 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. Hellopeter has tracked Lime Loans South Africa across 315 total reviews. How is the TrustIndex calculated? →