

Letsatsi Finance and Loan
Based on recent customer reviews, Letsatsi Finance and Loan is facing significant dissatisfaction from its customer base. A recurring theme is frustration with slow loan application processing, repeated requests for documents already submitted, and poor follow up communication. Customers consistently mention unprofessional call centre interactions, unresolved policy cancellations, and disputes over debit orders and outstanding balances. Concerns around transparency and trust are prevalent, with several reviewers questioning the legitimacy of certain branches. A small number of customers highlight helpful individual consultants who go the extra mile to assist with school related needs.
TrustIndex
2.3
NPS Score
-58
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Letsatsi Finance and Loan is facing significant dissatisfaction from its customer base. A recurring theme is frustration with slow loan application processing, repeated requests for documents already submitted, and poor follow up communication. Customers consistently mention unprofessional call centre interactions, unresolved policy cancellations, and disputes over debit orders and outstanding balances. Concerns around transparency and trust are prevalent, with several reviewers questioning the legitimacy of certain branches. A small number of customers highlight helpful individual consultants who go the extra mile to assist with school related needs.
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Letsatsi Finance and Loan has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Letsatsi Finance and Loan across 139 total reviews. How is the TrustIndex calculated? →
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