

Legacy Debt Solutions
Based on recent customer reviews, Legacy Debt Solutions receives strong praise for personalised consultant support, with named agents like Alicia, Nitasha Naidoo, and Jackie repeatedly singled out. Customers describe feeling guided through credit clearance and debt review processes, with prompt responses and clear explanations. A small number of complaints raise concerns about unauthorised debits after cancellation and isolated rude reception interactions, but the overall sentiment is overwhelmingly positive.
TrustIndex
9
Ranking
#24
in Financial Services
Reply Time
36h 43m
NPS Score
60
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Legacy Debt Solutions receives strong praise for personalised consultant support, with named agents like Alicia, Nitasha Naidoo, and Jackie repeatedly singled out. Customers describe feeling guided through credit clearance and debt review processes, with prompt responses and clear explanations. A small number of complaints raise concerns about unauthorised debits after cancellation and isolated rude reception interactions, but the overall sentiment is overwhelmingly positive.
Legacy Debt Solutions's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers consistently name specific consultants such as Alicia George, Nitasha Naidoo, Jackie Gengan, and Terisha, praising their patience, friendliness, and clear explanations. The Customer Service & Professional Guidance (4.7) theme reflects warm, personalised support that helps clients feel reassured throughout debt review and credit clearance journeys.
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Share Your ExperienceLegacy Debt Solutions has a TrustIndex of 9 out of 10 on Hellopeter, based on 83 reviews in the last 12 months. How is the TrustIndex calculated? →