On 12 December 2025, we purchased 230g tub of President medium fat cream cheese plain from PicknPay (cnr Radium & Osmium Streets) Carletonville

On 12 December 2025, we purchased 230g tub of President medium fat cream cheese plain from PicknPay (cnr Radium & Osmium Streets) Carletonville. On opening the tub on 14 December 2025, we found that the cheese had a sour smell and looked lumpy. The cheese was bought for a function on 14 December and was disappointing to find it in poor quality and not usable for the function. The batch number is 6 00 1049 119 887. PD: 03/10/2025   11:41 BB: 01/01/2025   253 141 The response from Lactalis was that complaint has been discussed with their technologist who will take the necessary action to prevent a recurrence of such an unfortunate incident and that we must discard the product. No explanation why the product was bad before the best before date was forthcoming. The product was disappointing and the response was also disappointing.