Katcher
Returned a katcher item which was sent for repairs, the customer care did take some time to answer but when they did they were very quick and efficient. They kept me updated on the repair and was done quick. Thanks to two people who assistanted in making the process fast who are Miss/Mrs Wendy Matthyssen and also Chantel Naicker. Thanks for making things go smoothly and also delivering it as I wasn't able to fetch it. God Bless you.
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KARCHER's replyOfficial
01 Nov 2025, 15:12It's wonderful to hear about your positive experience with Karcher customer care and the efficient handling of the repair process. Despite a delay in response initially, it's great that they were quick and thorough once they did get in touch with you. Keeping you updated on the repair progress is crucial for ensuring transparency and customer satisfaction.
Your positive feedback is a testament to their commitment to customer satisfaction. Thank you for sharing your experience and recognizing their efforts.
Your positive feedback is a testament to their commitment to customer satisfaction. Thank you for sharing your experience and recognizing their efforts.
Best regards,
KARCHER's reply01 Nov 2025, 15:12
Official
It's wonderful to hear about your positive experience with Karcher customer care and the efficient handling of the repair process. Despite a delay in response initially, it's great that they were quick and thorough once they did get in touch with you. Keeping you updated on the repair progress is crucial for ensuring transparency and customer satisfaction.
Your positive feedback is a testament to their commitment to customer satisfaction. Thank you for sharing your experience and recognizing their efforts.
Your positive feedback is a testament to their commitment to customer satisfaction. Thank you for sharing your experience and recognizing their efforts.
Best regards,