Kitchen And Bedroom Gallery
Unclaimed Business
Kitchen And Bedroom Gallery
Unclaimed Business
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Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
14 Mar 2017, 16:55
Company in voluntary liquidation
<p>I paid a deposit and when trying to follow up on the status of my order; no phones answered and no email could be delivered.</p> <p>Went to the Randburg branch and found an emergency number. The number does not exist.</p> <p> </p> <p>Decided to check on CIPC only to find the company in voluntary liquidation.</p> <p> </p> <p>Legally have no leg to stand on other than hope and pray the liquidator contacts me so I can try and claim.</p> <p> </p> <p>This dishonest behaviour is unacceptable</p>
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Anonymous
1 reviews | Active since Jan 2020
14 Mar 2017, 16:55
Company in voluntary liquidation
<p>I paid a deposit and when trying to follow up on the status of my order; no phones answered and no email could be delivered.</p> <p>Went to the Randburg branch and found an emergency number. The number does not exist.</p> <p> </p> <p>Decided to check on CIPC only to find the company in voluntary liquidation.</p> <p> </p> <p>Legally have no leg to stand on other than hope and pray the liquidator contacts me so I can try and claim.</p> <p> </p> <p>This dishonest behaviour is unacceptable</p>
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2017, 12:57
BAD SERVICE - FRAUD
<p>In December bought cupboards from Kitchen & Bedroom Gallery Meadowdale Mall</p> <p>Paid in them in Full.</p> <p>They Delivered incorrect cupboards on the 22Dec 2016 instead of the 21st as arranged. </p> <p>From then I have had hassles with them. They eventually picked up the cupboards in February 2017. And have not returned my correct cupboards since. I now see that their shop is closed at the branch iat Meadowdale Mall. They are not responding to any emails or calls. I want my Money back or the proper cupboards that I ordered. This is absolute nonsense. I've paid alot of money here and no cupboards. It looks like they have closed all branches as non of their branches answer the phone. </p>
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2017, 12:57
BAD SERVICE - FRAUD
<p>In December bought cupboards from Kitchen & Bedroom Gallery Meadowdale Mall</p> <p>Paid in them in Full.</p> <p>They Delivered incorrect cupboards on the 22Dec 2016 instead of the 21st as arranged. </p> <p>From then I have had hassles with them. They eventually picked up the cupboards in February 2017. And have not returned my correct cupboards since. I now see that their shop is closed at the branch iat Meadowdale Mall. They are not responding to any emails or calls. I want my Money back or the proper cupboards that I ordered. This is absolute nonsense. I've paid alot of money here and no cupboards. It looks like they have closed all branches as non of their branches answer the phone. </p>
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Anonymous
1 reviews | Active since Jan 2020
22 Feb 2017, 11:49
Terrible service
<p> 3 weeks ago i ordered a bathroom cabinet, from the Pretoria branch, i dealt with Tanya, the arrangement was that when my order was completed, it will be delivered to the Randburg branch. For 2 weeks i have been calling every kbg branch, none of them answer their phones. I have been every day to the Randburg branch to pick up my cabinet, the store has been closed. So i basically now have no point of contact because all my emails to kbg are being returned undelivered, their web page is also down. And the Randburg showroom is closed. I am so disappointed, I will never use this company again. </p>
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Anonymous
1 reviews | Active since Jan 2020
22 Feb 2017, 11:49
Terrible service
<p> 3 weeks ago i ordered a bathroom cabinet, from the Pretoria branch, i dealt with Tanya, the arrangement was that when my order was completed, it will be delivered to the Randburg branch. For 2 weeks i have been calling every kbg branch, none of them answer their phones. I have been every day to the Randburg branch to pick up my cabinet, the store has been closed. So i basically now have no point of contact because all my emails to kbg are being returned undelivered, their web page is also down. And the Randburg showroom is closed. I am so disappointed, I will never use this company again. </p>
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2017, 15:08
Pathetic service- incomplete work - incompetence
<p>Mumsy scheduled to have my cupboards installed today - the delivery people came in at 11:30 and banged the panels around scratching and chipping my walls- then I had to phone her numerous times to ask when it would be installed - the installer arrived past 3 pm z(her best most senior installer - Oupa) who didn't bother to install the cupboards stating that some cupboards would stick out (despite me paying for them to come out to measure) and pieces of the other other cupboards would also have to cut to size - they are the height of incompetence - Mumsy keeps trying to pass the buck to Mervyn and the factory and there was another incompetent fool Garett or Garth who phoned me yesterday at 4:30 to inform me that the cupboards would not be delivered if I didn't pay the balance of the payment (which I had already paid by this time) </p> <p> </p> <p>So I gave birth last week - am expecting hordes of visitors to see the baby - and all my clothes, linen etc are in my study and dining room. </p> <p> </p> <p>I li would have been better off picking up a carpenter from outside builders as these people do not understand the meaning of professionalism. </p> <p> </p> <p>I li have now begged her to install cupboards that I have already paid 90% for - so I guess the joke is on me. </p>
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2017, 15:08
Pathetic service- incomplete work - incompetence
<p>Mumsy scheduled to have my cupboards installed today - the delivery people came in at 11:30 and banged the panels around scratching and chipping my walls- then I had to phone her numerous times to ask when it would be installed - the installer arrived past 3 pm z(her best most senior installer - Oupa) who didn't bother to install the cupboards stating that some cupboards would stick out (despite me paying for them to come out to measure) and pieces of the other other cupboards would also have to cut to size - they are the height of incompetence - Mumsy keeps trying to pass the buck to Mervyn and the factory and there was another incompetent fool Garett or Garth who phoned me yesterday at 4:30 to inform me that the cupboards would not be delivered if I didn't pay the balance of the payment (which I had already paid by this time) </p> <p> </p> <p>So I gave birth last week - am expecting hordes of visitors to see the baby - and all my clothes, linen etc are in my study and dining room. </p> <p> </p> <p>I li would have been better off picking up a carpenter from outside builders as these people do not understand the meaning of professionalism. </p> <p> </p> <p>I li have now begged her to install cupboards that I have already paid 90% for - so I guess the joke is on me. </p>
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Anonymous
1 reviews | Active since Jan 2020
17 Oct 2016, 15:05
Unprofessional and unreliable
<p>I found the Edenvale kbg company as well as the staff involved to be both unprofessional and unreliable.</p> <p>I would go so far as to say that they are incapable of providing a descent service. I have phoned and emailed the company many times trying to resolve the issues, but was continously fed inaccurate information that left me waiting for installers for over 10 hours in total.</p> <p>Up to know i am still left with an incomplete kitchen with no reliable response as to when it will be finished.</p> <p>I would not recommend this company.</p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
17 Oct 2016, 15:05
Unprofessional and unreliable
<p>I found the Edenvale kbg company as well as the staff involved to be both unprofessional and unreliable.</p> <p>I would go so far as to say that they are incapable of providing a descent service. I have phoned and emailed the company many times trying to resolve the issues, but was continously fed inaccurate information that left me waiting for installers for over 10 hours in total.</p> <p>Up to know i am still left with an incomplete kitchen with no reliable response as to when it will be finished.</p> <p>I would not recommend this company.</p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
6 Sept 2016, 10:05
Bad service and arrogant attitude
<p>We have a maintenance/construction business, and ordered a reception unit and cupboard for a client of ours from Kitchen and Bedroom Gallery. The order was placed on 11 July, and a 50% deposit was paid. On 27 July we were told that the unit was ready, and balance of payment was made. During the period 27 July to 22 August the unit was returned to the factory three times due to manufacturing errors. It was the wrong size, it was not made according to the plan discussed, different melamine finishes were used on different surfaces, shelves and tops were missing on the cupboards. In the mean time we were having to deal with a client wanting to know when they were going to receive their units. Eventually on 22 August we asked KBG to cancel the order and refund the money, as the client was now becoming increasingly unhappy. The owner of KBG was away at the time, and so we had to wait for his return to the office. Upon his return, in conversation with my husband, he refused to refund the money. According to him, he had "delivered" on the order, despite the fact that we still did not have the item in our possession. Eventually my husband agreed to take the item. When he called the showroom to collect the item, he was told that it was being remade and could not be collected. (Why was it being remade, if the owner had already delivered on the order?) He was told, though, that the owner would personally make sure that the item would be ready for collection on Friday, 2 September. Finally the item was collected on Monday afternoon, 5 September - 8 weeks from date of order - and needless to say, it was still not correct!! In desperation, my husband took it from the showroom and installed it at the client. Adjustments were necessary to make it fit, and it was so loosely joined that it required gluing and bracking with brackets so that it didn't fall apart if it was bumped too hard. What has happened to the days when service excellence was the core value of business? KBG will definitely not be getting any more of our business.</p>
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Anonymous
1 reviews | Active since Jan 2020
6 Sept 2016, 10:05
Bad service and arrogant attitude
<p>We have a maintenance/construction business, and ordered a reception unit and cupboard for a client of ours from Kitchen and Bedroom Gallery. The order was placed on 11 July, and a 50% deposit was paid. On 27 July we were told that the unit was ready, and balance of payment was made. During the period 27 July to 22 August the unit was returned to the factory three times due to manufacturing errors. It was the wrong size, it was not made according to the plan discussed, different melamine finishes were used on different surfaces, shelves and tops were missing on the cupboards. In the mean time we were having to deal with a client wanting to know when they were going to receive their units. Eventually on 22 August we asked KBG to cancel the order and refund the money, as the client was now becoming increasingly unhappy. The owner of KBG was away at the time, and so we had to wait for his return to the office. Upon his return, in conversation with my husband, he refused to refund the money. According to him, he had "delivered" on the order, despite the fact that we still did not have the item in our possession. Eventually my husband agreed to take the item. When he called the showroom to collect the item, he was told that it was being remade and could not be collected. (Why was it being remade, if the owner had already delivered on the order?) He was told, though, that the owner would personally make sure that the item would be ready for collection on Friday, 2 September. Finally the item was collected on Monday afternoon, 5 September - 8 weeks from date of order - and needless to say, it was still not correct!! In desperation, my husband took it from the showroom and installed it at the client. Adjustments were necessary to make it fit, and it was so loosely joined that it required gluing and bracking with brackets so that it didn't fall apart if it was bumped too hard. What has happened to the days when service excellence was the core value of business? KBG will definitely not be getting any more of our business.</p>
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Anonymous
1 reviews | Active since Jan 2020
19 Oct 2015, 07:51
Get a \handle"on it!"""
I ordered a chest of drawers online from KBG The Glen. It took a while between payment and delivery. When delivered the first time, it was a day early so I was out. The second time, it arrived with a gash on the front. The third time it came at 20h00! The handles for the chest were given to me separately to install myself. The handles were plastic, poor quality, 1 broken+ 2 covered in paint and most annoyingly, the screws supplied were too short so they didn't go into the handles more than 2mm which resulted in them coming off. Louisa said I could come to the shop myself and she would arrange new handles. When I got there, I saw the same style of handle on display but metal. She said could I order those for R8 each but it would be quicker to go to Gelmar and buy them myself for less than R8 each. I got handles at my own expense for R15 each = R150. Those screws were also too short to go through the panel of wood. When I phoned Louisa, she said she'd arrange screws but it \would probably be quicker to pop down to the hardware and get them myself"at my expense again! I said the factory should know the screws are the wrong size and charge more for better handles. She said"
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Anonymous
1 reviews | Active since Jan 2020
19 Oct 2015, 07:51
Get a \handle"on it!"""
I ordered a chest of drawers online from KBG The Glen. It took a while between payment and delivery. When delivered the first time, it was a day early so I was out. The second time, it arrived with a gash on the front. The third time it came at 20h00! The handles for the chest were given to me separately to install myself. The handles were plastic, poor quality, 1 broken+ 2 covered in paint and most annoyingly, the screws supplied were too short so they didn't go into the handles more than 2mm which resulted in them coming off. Louisa said I could come to the shop myself and she would arrange new handles. When I got there, I saw the same style of handle on display but metal. She said could I order those for R8 each but it would be quicker to go to Gelmar and buy them myself for less than R8 each. I got handles at my own expense for R15 each = R150. Those screws were also too short to go through the panel of wood. When I phoned Louisa, she said she'd arrange screws but it \would probably be quicker to pop down to the hardware and get them myself"at my expense again! I said the factory should know the screws are the wrong size and charge more for better handles. She said"
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Anonymous
1 reviews | Active since Jan 2020
21 Jul 2015, 13:20
POOR SERVICE POOR ATTITUDE
Order was placed with Angelique on 14 July for 6 cupboard doors with Hinges supplied. The next morning i emailed again asking to please put hinges on hold as we need specific hinges. I emailed an image of hinges required and was advised they dont do these, I replied that was fine we would sort out ourselves. A revised letter was sent confirming that the hinges would be removed from order. Angelique then advises that they have however already drilled the holes for the hinges despite me advising to please hold off on the Hinges. So we now have cupboard doors that we have paid a deposit for with holes for hinges that we dont want. On taking it up with Angelique she was quick to point out but you advised to put the HINGES on hold not the HINGE HOLES. Seriously?? What holes have been drilled for when the Hinges required you do not do???? Their solution \ I would recommend for the client to get hinge hole plugs which they can plug the hinge holes """;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1784348;639887;28;1;2;0;1;0;0;2;15/07/27 13:09;1300;NULL;15/07/26 17:23;15/07/26 15:29;extra charges;8,31E+12;Absa ;792884365;This is the 2nd month now that Absa takes 3 debit orders in the amount of R500 rand for some Admin CBP fees. If I phone absa they don't assist me and said it's for bank fees? R500 EVERY MONTH? I would rather go to fnb then as this is ridiculous to pay R500 every month!! I'm with absa for 13 years now!!! Sure fnb will provide me with better service than absa!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1791720;89552;23;1;2;0;1;0;0;2;15/08/05 12:38;1300;5;15/08/03 16:51;15/08/03 14:58;Pension Backed Loan;6,61E+12;Tarryn Bradford-Scheepers;829236121;I brought this matter up to the Standard Bank's attention since the 4th of June, received a single response and have not heard from them since.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1792803;880678;353;5;2;0;1;0;0;2;15/08/11 10:48;1300;NULL;15/08/04 14:34;15/08/04 13:08;billing;5,21E+12;;836724733;I have installed a new DSTV on 13/07/2015, but due to upgrading of DSTV, they couldn't connect us. On the 17/0/7, the system was up and running again, so we had to pay R779-00 in 24 hours, which we have done. I have visited Multchoice in Kimberley to find out if the MNET has been cancelled and they confirmed that this was done. On the 23/07, I paid R343-00 and on the 04/8, I paid another R415-47 via debitorder. <br> <br> When I phoned in this morning, only the R779 and the R415-47 appeared on my account. The R343 was no where to be found. They have advised that I must send an email to [Email Removed]<br> <br> I would like this to be investigated and the matter to be resolved.<br> <br> Please advise<br> <br> Thanks<br> <br> Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1798522;883024;85;16;2;0;1;0;0;2;15/08/12 16:11;1300;NULL;15/07/01 19:32;15/08/11 18:31;Data usage ? Invoice amount 6x higher???;7,90E+12;;828018277;I have been trying now since last month to get my detailed data usage seeing my bill went from R500 to R3000 due to me going over my 2 gig limit by an additional 2.5 gigs strange with me having uncapped wifi at home. I tried to get the itemized use age from Vodacom but was told I need to go through autopage??? I have since removed the data sim from my iPad after receiving the invoice and now once again I have another bill of R3000 for July use age??I understand you want you customers to exceed their data cap without them knowing in order to charge ridiculous amounts but at least if you going to steal your clients money supply them with all the documents and billing required to prove the usage. So I will be stoping the debit order until such a time that I receive the data usage breakdown along with the proof that messages where sent to my iPad informing me my limit had been reached as stated by you it the contract you continue referring to that I signed.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1803825;885162;893260;16;2;0;1;0;0;2;15/09/07 10:08;1300;NULL;15/08/17 14:22;15/08/17 12:28;Mnt is refusing to give me back my phone back;8,01E+12;Repair Center;833832725;In Dec 2014 I took my phone to mnt for repairs and was told that I needed to pay R1700 for the repair. I told the agent that called me that i refuse to so much for a phone that is still under warranty. The guy then told me that he would call me back and never did. In January I did an upgrade while still waiting for them to get back to me. A month ago i called mtn and ended up having to hang up because of their waiting period on the line. Today I went back to the mnt shop to find out what was happening with my phone as nobody has bothered to call me, again I left as the repair center was not picking up the phone. Prudence (the lady that assisted me) then took down my detail and called me back now letting me that mtn has actually sold my phone due to none payment. <br> I find that very strange that I have had a contract with mtn for 10 years and all of a sudden they would sell my phone without my consent. Its shocking that mtn being such a huge company they would treat their customers in such a despicable manner. I am mostly disappointed that I still have another year that I have to deal with them when I could actually port to another service provider.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1807080;427531;36;15;5;0;1;0;0;5;15/08/21 8:52;1300;NULL;15/08/20 13:01;15/08/20 11:12;Awesome service received from Terry ;;Terry ;;It was so awesome to be served by Terry. He was super friendly and full of smiles and jokes and very on the ball. His tip was much bigger than what I usually tip, because he really went out of his way, and I really appreciated it. My son even commented, that usually waiters are depressed and sulky, and it comes through that serving you is an effort, but Terry was the opposite <br> <br> Give the man a Bells and an Increase. The service quality is as important as the quality of the food, and I find that if the service is good I am inclined to linger - maybe have the coffee or the pudding I would otherwise have skipped. <br> <br> Well done to Terry, and I hope your other staff learn from him to improve their tips. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1815060;807087;25;1;2;1;1;5;3;5;15/08/31 8:17;1300;2;15/08/30 11:50;15/08/30 10:37;no available funds;7,80E+12;nedbank;836295361;I tried to swipe at spar and the humiliation when i was told i have insufficient funds in my account. Although i have nearly 3000 rand in my account. I went to the atm tried to withdraw money to pay for the bread milk and nappies but the slip at the atm shows my balance but it is not available. Who gave nedbank permission to make MY money unavailable? From day 1 i had problems with nedbank i will be closing my account and go to the onbudsman with all my complaints worst bank ever;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1818194;891111;188;16;2;0;1;0;0;2;15/09/04 7:27;1300;NULL;15/09/02 11:44;15/09/02 9:47;service offered;8,31E+12;;846295155;I have been waiting for my complaint about signal quality to be resolved since 27 September. No one has called me as promised. I am paying for a service I can not use when I choose to. My service provider has the worst signal quality. I constantly have to use someone else's phone to search the internet. Am i wrong to suggest that you cellc is in breech of contract as you can not provide what I pay for ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1818667;891313;893260;16;2;0;1;0;0;2;15/09/15 11:44;1300;NULL;15/09/02 15:29;15/09/02 14:04;accesive cellphone billing;N0048791;mtn;836272581;cellphone no 0780918369 contract maintained R536.99 up to April 2015. since then amount went up without explanation even though he has a call limit. cell phone no 0836272581 is connected on this contract and i get suspended because im the main account holder1. Yaseen Ford at mtn call centre ref no 128002869 assured me that the problem would be resolved and unreasonable amounts will be credited to my account, but since then we have been suspended several times and unjustified amounts was debited from my account. at 3/6/15 lizaan at diamond pavilion mall applied a call limit of R50 to my sons account which was lifted by someone. i spoke to agnus at mtn north cape mall kby she tried to solve the problem but could not. Rene at mtn north cape mall informed me on the 19/08/15 that our bill limit is R1500 and thats why we were suspended. 1 /09/15 a debit order of R5853.38 went off, it's of no use phoning the call centre, sending emails to mtn or going to a branch i cannot afford these exuberant amounts i urgently request your help to resolve this problem, i get no answers from mtn, not even bill statements. I cannot afford this, im a single mother struggling to make ends meet. please!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1819603;666062;893260;16;2;0;1;0;0;2;15/09/18 9:24;1300;NULL;15/09/03 13:32;15/09/03 11:44;Airtime theft;7,91E+12;;829517456;I purchased an MTN all day uncapped bundle for the first time. There was an sms sent where apparently I had to activate it. In the meanwhile it depleted my airtime because I had not activated it, and now I have lost more than R70 airtime because of this stupid sms.<br> <br> In what world would I purchase an all day bundle for one day and not want it immediately activated?<br> <br> This is so typical of MTN. Hidden agendas wherever possible to screw their clients.<br> <br> Let's see if I get my 70 bucks back. I am just so disappointed to once again have needlessly wasted money I don't have to waste. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1820695;669941;797459;14;2;0;1;0;0;2;15/09/07 9:46;1300;NULL;15/09/04 13:51;15/09/04 12:06;Credit limit increase declined without my consent;An607587;Cashier;710651515;I went into legit to pay my account the cashier was too busy mopping the floof that i had to ask her to serve me and she could not even greet me backand later i realised that edgars had a sale.i went in and i bought what i needed at the till i then remembered that i hadbeen receiving sms that i had qualified for a credit limit increase . I then asked the lady what newlimit i hadqualified forwhen she told mdprobably the cashier at legit haddeclined itwithout even asking me.i am now worried what else can they do without my consernt;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1827583;341815;690067;14;2;0;1;0;0;2;15/09/14 8:18;1300;NULL;15/09/12 17:26;15/09/13 10:38;Driving like lunatics, People's lives in danger;6,31E+12;P ROche;825527458;Good Day.. You company branded staff transport vehicles refuse to respect the law, traffic laws and people in general. You Have PEP branded staff vehicles driving around Bayside mall at high speed, doing u-turns in the Mc Donald Parking there where we have to run for our lives, then they stop on a solid red line blocking traffic inside the mall property and illegally loading passengers. One of the vehicle registration is CA 32199. Another one of your branded staff vehicles was driving on Blauberg road, at excess of 90km/h thru a red robot and nearly took me out as well. I fully intend to go on a campaign against your drivers publicly on Facebook, Carte Blanche and any other media that will help me stop your crazy drivers before they kill someone in this neighborhood.<br> <br> Your company name so proudly shown whilst you have drivers that do outside hours work with branded vehicles is despicabl, dangerous and I will never, ever again buy from you with my family. NEVER. To top it off, when I approach the driver, I was insulted, threatened phisycally by the driver who told me : You fucking white white guy, go back to your house, Mlungu, voetsek and even shown me a gun and a zap sign.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1833082;296595;957;6;2;0;1;0;0;2;15/09/21 13:42;1300;NULL;15/09/18 17:46;15/09/18 16:02;Stop calling me MR when I am a DR...;2208-0480-001;Farzaana Bhikhoo;833422776;Dear Farzaana Bhikhoo <br> <br> On 9 August 2015, I complained about MFC's insistence on addressing me as a Mr when I am a Dr. <br> <br> On 14 August 2015, you replied to my complaint via this platform and an e-mail confirming that you had checked and updated all systems with my correct title. If this was true, how do you explain Statement No. 36 (dated 04 September 2015) where MFC still addresses me as a Mr? <br> <br> In the correspondence, you also claim to \value me\"" as a client. All I can say to you is that \""talk is cheap\"". <br> <br> It is clear that you are determined to continue to ignore my complaint. I am done talking and will seek recourse on the matter. <br> <br> Angry customer <br> Centurion <br> """
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Anonymous
1 reviews | Active since Jan 2020
21 Jul 2015, 13:20
POOR SERVICE POOR ATTITUDE
Order was placed with Angelique on 14 July for 6 cupboard doors with Hinges supplied. The next morning i emailed again asking to please put hinges on hold as we need specific hinges. I emailed an image of hinges required and was advised they dont do these, I replied that was fine we would sort out ourselves. A revised letter was sent confirming that the hinges would be removed from order. Angelique then advises that they have however already drilled the holes for the hinges despite me advising to please hold off on the Hinges. So we now have cupboard doors that we have paid a deposit for with holes for hinges that we dont want. On taking it up with Angelique she was quick to point out but you advised to put the HINGES on hold not the HINGE HOLES. Seriously?? What holes have been drilled for when the Hinges required you do not do???? Their solution \ I would recommend for the client to get hinge hole plugs which they can plug the hinge holes """;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1784348;639887;28;1;2;0;1;0;0;2;15/07/27 13:09;1300;NULL;15/07/26 17:23;15/07/26 15:29;extra charges;8,31E+12;Absa ;792884365;This is the 2nd month now that Absa takes 3 debit orders in the amount of R500 rand for some Admin CBP fees. If I phone absa they don't assist me and said it's for bank fees? R500 EVERY MONTH? I would rather go to fnb then as this is ridiculous to pay R500 every month!! I'm with absa for 13 years now!!! Sure fnb will provide me with better service than absa!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1791720;89552;23;1;2;0;1;0;0;2;15/08/05 12:38;1300;5;15/08/03 16:51;15/08/03 14:58;Pension Backed Loan;6,61E+12;Tarryn Bradford-Scheepers;829236121;I brought this matter up to the Standard Bank's attention since the 4th of June, received a single response and have not heard from them since.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1792803;880678;353;5;2;0;1;0;0;2;15/08/11 10:48;1300;NULL;15/08/04 14:34;15/08/04 13:08;billing;5,21E+12;;836724733;I have installed a new DSTV on 13/07/2015, but due to upgrading of DSTV, they couldn't connect us. On the 17/0/7, the system was up and running again, so we had to pay R779-00 in 24 hours, which we have done. I have visited Multchoice in Kimberley to find out if the MNET has been cancelled and they confirmed that this was done. On the 23/07, I paid R343-00 and on the 04/8, I paid another R415-47 via debitorder. <br> <br> When I phoned in this morning, only the R779 and the R415-47 appeared on my account. The R343 was no where to be found. They have advised that I must send an email to [Email Removed]<br> <br> I would like this to be investigated and the matter to be resolved.<br> <br> Please advise<br> <br> Thanks<br> <br> Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1798522;883024;85;16;2;0;1;0;0;2;15/08/12 16:11;1300;NULL;15/07/01 19:32;15/08/11 18:31;Data usage ? Invoice amount 6x higher???;7,90E+12;;828018277;I have been trying now since last month to get my detailed data usage seeing my bill went from R500 to R3000 due to me going over my 2 gig limit by an additional 2.5 gigs strange with me having uncapped wifi at home. I tried to get the itemized use age from Vodacom but was told I need to go through autopage??? I have since removed the data sim from my iPad after receiving the invoice and now once again I have another bill of R3000 for July use age??I understand you want you customers to exceed their data cap without them knowing in order to charge ridiculous amounts but at least if you going to steal your clients money supply them with all the documents and billing required to prove the usage. So I will be stoping the debit order until such a time that I receive the data usage breakdown along with the proof that messages where sent to my iPad informing me my limit had been reached as stated by you it the contract you continue referring to that I signed.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1803825;885162;893260;16;2;0;1;0;0;2;15/09/07 10:08;1300;NULL;15/08/17 14:22;15/08/17 12:28;Mnt is refusing to give me back my phone back;8,01E+12;Repair Center;833832725;In Dec 2014 I took my phone to mnt for repairs and was told that I needed to pay R1700 for the repair. I told the agent that called me that i refuse to so much for a phone that is still under warranty. The guy then told me that he would call me back and never did. In January I did an upgrade while still waiting for them to get back to me. A month ago i called mtn and ended up having to hang up because of their waiting period on the line. Today I went back to the mnt shop to find out what was happening with my phone as nobody has bothered to call me, again I left as the repair center was not picking up the phone. Prudence (the lady that assisted me) then took down my detail and called me back now letting me that mtn has actually sold my phone due to none payment. <br> I find that very strange that I have had a contract with mtn for 10 years and all of a sudden they would sell my phone without my consent. Its shocking that mtn being such a huge company they would treat their customers in such a despicable manner. I am mostly disappointed that I still have another year that I have to deal with them when I could actually port to another service provider.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1807080;427531;36;15;5;0;1;0;0;5;15/08/21 8:52;1300;NULL;15/08/20 13:01;15/08/20 11:12;Awesome service received from Terry ;;Terry ;;It was so awesome to be served by Terry. He was super friendly and full of smiles and jokes and very on the ball. His tip was much bigger than what I usually tip, because he really went out of his way, and I really appreciated it. My son even commented, that usually waiters are depressed and sulky, and it comes through that serving you is an effort, but Terry was the opposite <br> <br> Give the man a Bells and an Increase. The service quality is as important as the quality of the food, and I find that if the service is good I am inclined to linger - maybe have the coffee or the pudding I would otherwise have skipped. <br> <br> Well done to Terry, and I hope your other staff learn from him to improve their tips. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1815060;807087;25;1;2;1;1;5;3;5;15/08/31 8:17;1300;2;15/08/30 11:50;15/08/30 10:37;no available funds;7,80E+12;nedbank;836295361;I tried to swipe at spar and the humiliation when i was told i have insufficient funds in my account. Although i have nearly 3000 rand in my account. I went to the atm tried to withdraw money to pay for the bread milk and nappies but the slip at the atm shows my balance but it is not available. Who gave nedbank permission to make MY money unavailable? From day 1 i had problems with nedbank i will be closing my account and go to the onbudsman with all my complaints worst bank ever;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1818194;891111;188;16;2;0;1;0;0;2;15/09/04 7:27;1300;NULL;15/09/02 11:44;15/09/02 9:47;service offered;8,31E+12;;846295155;I have been waiting for my complaint about signal quality to be resolved since 27 September. No one has called me as promised. I am paying for a service I can not use when I choose to. My service provider has the worst signal quality. I constantly have to use someone else's phone to search the internet. Am i wrong to suggest that you cellc is in breech of contract as you can not provide what I pay for ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1818667;891313;893260;16;2;0;1;0;0;2;15/09/15 11:44;1300;NULL;15/09/02 15:29;15/09/02 14:04;accesive cellphone billing;N0048791;mtn;836272581;cellphone no 0780918369 contract maintained R536.99 up to April 2015. since then amount went up without explanation even though he has a call limit. cell phone no 0836272581 is connected on this contract and i get suspended because im the main account holder1. Yaseen Ford at mtn call centre ref no 128002869 assured me that the problem would be resolved and unreasonable amounts will be credited to my account, but since then we have been suspended several times and unjustified amounts was debited from my account. at 3/6/15 lizaan at diamond pavilion mall applied a call limit of R50 to my sons account which was lifted by someone. i spoke to agnus at mtn north cape mall kby she tried to solve the problem but could not. Rene at mtn north cape mall informed me on the 19/08/15 that our bill limit is R1500 and thats why we were suspended. 1 /09/15 a debit order of R5853.38 went off, it's of no use phoning the call centre, sending emails to mtn or going to a branch i cannot afford these exuberant amounts i urgently request your help to resolve this problem, i get no answers from mtn, not even bill statements. I cannot afford this, im a single mother struggling to make ends meet. please!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1819603;666062;893260;16;2;0;1;0;0;2;15/09/18 9:24;1300;NULL;15/09/03 13:32;15/09/03 11:44;Airtime theft;7,91E+12;;829517456;I purchased an MTN all day uncapped bundle for the first time. There was an sms sent where apparently I had to activate it. In the meanwhile it depleted my airtime because I had not activated it, and now I have lost more than R70 airtime because of this stupid sms.<br> <br> In what world would I purchase an all day bundle for one day and not want it immediately activated?<br> <br> This is so typical of MTN. Hidden agendas wherever possible to screw their clients.<br> <br> Let's see if I get my 70 bucks back. I am just so disappointed to once again have needlessly wasted money I don't have to waste. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1820695;669941;797459;14;2;0;1;0;0;2;15/09/07 9:46;1300;NULL;15/09/04 13:51;15/09/04 12:06;Credit limit increase declined without my consent;An607587;Cashier;710651515;I went into legit to pay my account the cashier was too busy mopping the floof that i had to ask her to serve me and she could not even greet me backand later i realised that edgars had a sale.i went in and i bought what i needed at the till i then remembered that i hadbeen receiving sms that i had qualified for a credit limit increase . I then asked the lady what newlimit i hadqualified forwhen she told mdprobably the cashier at legit haddeclined itwithout even asking me.i am now worried what else can they do without my consernt;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1827583;341815;690067;14;2;0;1;0;0;2;15/09/14 8:18;1300;NULL;15/09/12 17:26;15/09/13 10:38;Driving like lunatics, People's lives in danger;6,31E+12;P ROche;825527458;Good Day.. You company branded staff transport vehicles refuse to respect the law, traffic laws and people in general. You Have PEP branded staff vehicles driving around Bayside mall at high speed, doing u-turns in the Mc Donald Parking there where we have to run for our lives, then they stop on a solid red line blocking traffic inside the mall property and illegally loading passengers. One of the vehicle registration is CA 32199. Another one of your branded staff vehicles was driving on Blauberg road, at excess of 90km/h thru a red robot and nearly took me out as well. I fully intend to go on a campaign against your drivers publicly on Facebook, Carte Blanche and any other media that will help me stop your crazy drivers before they kill someone in this neighborhood.<br> <br> Your company name so proudly shown whilst you have drivers that do outside hours work with branded vehicles is despicabl, dangerous and I will never, ever again buy from you with my family. NEVER. To top it off, when I approach the driver, I was insulted, threatened phisycally by the driver who told me : You fucking white white guy, go back to your house, Mlungu, voetsek and even shown me a gun and a zap sign.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1833082;296595;957;6;2;0;1;0;0;2;15/09/21 13:42;1300;NULL;15/09/18 17:46;15/09/18 16:02;Stop calling me MR when I am a DR...;2208-0480-001;Farzaana Bhikhoo;833422776;Dear Farzaana Bhikhoo <br> <br> On 9 August 2015, I complained about MFC's insistence on addressing me as a Mr when I am a Dr. <br> <br> On 14 August 2015, you replied to my complaint via this platform and an e-mail confirming that you had checked and updated all systems with my correct title. If this was true, how do you explain Statement No. 36 (dated 04 September 2015) where MFC still addresses me as a Mr? <br> <br> In the correspondence, you also claim to \value me\"" as a client. All I can say to you is that \""talk is cheap\"". <br> <br> It is clear that you are determined to continue to ignore my complaint. I am done talking and will seek recourse on the matter. <br> <br> Angry customer <br> Centurion <br> """
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