SEBOKENG CONVINCE KFC

I had a very unpleasant experience at the drive-through today. The ordering screen was completely blank, so I proceeded to the window to place my order. Instead of assisting me, the staff member sent me back to the same non-functioning screen.

When I finally got to the window, the situation became even more uncomfortable. I was told to move my car back because she didn’t want me looking at her while she prepared the order, which felt unnecessary and unprofessional. After that, I was asked to move forward again, all while she continued to have an attitude and even raised her voice at me.

Overall, the interaction was frustrating and quite embarrassing. I would appreciate it if the footage could be reviewed to understand what happened and address how customers are treated in situations like this.