Kfc bad service

Dear KFC Reizi's Square Bloemfontein Team,

I'm still fuming about the terrible service we received at your drive-thru today. We were looking at the menu board and tried to order a Dunked Crunch Master (displayed prominently as you enter), but were told it was an opening special no longer available. The staff's excuse was that it was only available as an opening special, implying it shouldn't have been on display. We then tried to order a Dunked All Star Box, which was also unavailable.

To top it off, while we were waiting in the queue, we noticed staff walking around eating ice-cream 😒. Not exactly what you expect when you're waiting for your food.

We decided to go to the Preller branch instead. We ordered 2 Box Master meals, 10 dunked wings, and ice-cream. Took us 3 minutes to order, pay, and collect - they were excellent in their service 😊.

We ended up wasting 30 minutes at your drive-thru behind a customer who only ordered 2 slushies. Not impressed with the service, especially for a new business.

Sincerely, Braam.senekal