Key Health Medical Aid
1.4|375 reviews
Responds in 11 hours 51 min
SO
Sw O
1 reviews | Active since Member
27 May 2026, 12:58
Extremely bad service
Wow. I'm so disappointed in this provider service. They give a turnaround time for everything and not doing what they are suppose to in that time frame. When following up the just escalate. This is also days now. They promise a coach will phone back and still nothing. They don't assist you on online chat. Very very disappointed. That's not a way to support a paying client.
Helpful (0)
Replies (6)0
Replies (6)Key Health Medical Aid's replyOfficial
27 May 2026, 15:50Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Best regards,
Key Health Medical Aid's reply27 May 2026, 15:50
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Best regards,
Key Health Medical Aid's replyOfficial
27 May 2026, 15:51Dear Sw O,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply27 May 2026, 15:51
Official
Dear Sw O,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
Best regards,
SO
Sw O's updateReviewer Update
27 May 2026, 16:12I have like 10 reference numbers and not getting feedback. It's a joke
SO
Sw O's update27 May 2026, 16:12
Reviewer Update
I have like 10 reference numbers and not getting feedback. It's a joke
Key Health Medical Aid's replyOfficial
27 May 2026, 16:27Dear Sw O,
Thank you for the additional comment received.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
Thank you for the additional comment received.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply27 May 2026, 16:27
Official
Dear Sw O,
Thank you for the additional comment received.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
Thank you for the additional comment received.
We will be in contact soon.
Your reference: wf_315592578.
Sincerely,
The KeyHealth team
Best regards,
SO
Sw O's updateReviewer Update
27 May 2026, 17:12That's what you guys said since 09:00 this morning.
SO
Sw O's update27 May 2026, 17:12
Reviewer Update
That's what you guys said since 09:00 this morning.
Key Health Medical Aid's replyOfficial
28 May 2026, 08:26Dear Sw O,
Kindly refer to the feedback e-mailed to you earlier today, 2026/05/28.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to [email protected] or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you earlier today, 2026/05/28.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to [email protected] or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply28 May 2026, 08:26
Official
Dear Sw O,
Kindly refer to the feedback e-mailed to you earlier today, 2026/05/28.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to [email protected] or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you earlier today, 2026/05/28.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to [email protected] or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Best regards,