Kessel Motors
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Kessel Motors
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBG
Brian G
1 reviews | Active since Dec 2021
9 Feb 2026, 18:03
Kessel Motors in the CBD. Stay clear!
Kessel Motors CBD, 60 Loop Street. What a rip-off! And management won't care. I had been taking my car there for years, thinking, OK there's always something 'extra' I have to pay for... but now I've finally drawn the last straw! A few services ago the whole boot smelled like petrol and no one had an answer as to why. I can only imagine they were either siphoning it out or transporting. Management just apologised. It took weeks to get rid of it. There have been a few services in between that have definitely been questionable! The latest service was it for me. I signed up for a minor service which I later costed out at R1,200 maximum at a few other places. NOPE, they charged me a whopping R4,385! The floor manager didn't have any come back when I questioned it, and the manager Sandra blew up on the phone at me. They also put on a cool 5KM on my clock! Their answer was 'We had to test-drive it'. Test drive for a minor service... and 5KM? That's quite a distance, Canal Walk and back at least. They thought I wouldn't pick it up, but I took pics of my speedometer prior to the service. Bust. Avoid this place, it's an absolute rip! They know once you drive in they've got you and will always find a way for you to leave paying around 3X more.
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Brian G
1 reviews | Active since Dec 2021
9 Feb 2026, 18:03
Kessel Motors in the CBD. Stay clear!
Kessel Motors CBD, 60 Loop Street. What a rip-off! And management won't care. I had been taking my car there for years, thinking, OK there's always something 'extra' I have to pay for... but now I've finally drawn the last straw! A few services ago the whole boot smelled like petrol and no one had an answer as to why. I can only imagine they were either siphoning it out or transporting. Management just apologised. It took weeks to get rid of it. There have been a few services in between that have definitely been questionable! The latest service was it for me. I signed up for a minor service which I later costed out at R1,200 maximum at a few other places. NOPE, they charged me a whopping R4,385! The floor manager didn't have any come back when I questioned it, and the manager Sandra blew up on the phone at me. They also put on a cool 5KM on my clock! Their answer was 'We had to test-drive it'. Test drive for a minor service... and 5KM? That's quite a distance, Canal Walk and back at least. They thought I wouldn't pick it up, but I took pics of my speedometer prior to the service. Bust. Avoid this place, it's an absolute rip! They know once you drive in they've got you and will always find a way for you to leave paying around 3X more.
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Luke L
1 reviews | Active since Oct 2025
30 Oct 2025, 15:25
CAR DAMAGED DURING SERVICE - KESSEL MOTORS GARDENS
CAR DAMAGED DURING SERVICE - KESSEL MOTORS GARDENS STAY AWAY FROM THIS BUSINESS. I took my car in for a service at Kessel Motors in Gardens during 2025. At inspection and handover of my vehicle when checking it in for the service the booking in sheet was complete by myself and the mechanic and signed acknowledging NO DAMAGES on my vehicle (I was not given a copy of this booking in sheet). During the course of my service the mechanics damaged the paint on my front bumper when working on the car. Upon collection of my vehicle the mechanic admitted (verbally) to the damage occurring to my vehicle whilst on site. Subsequent to the day of collection I was advised by Kessel Motors to get quotations to fix the damaged that Kessel Motors admitted to causing. After providing quotes Kessel Motors turned doing the following dishonest and *****ulent actions: - stated that they did not admit to them being the cause of the damage. - they altered the booking in sheet that I had sign at hand over of my vehicles to reflect that we "agreed" on "damages noted" on the car at hand-over which we did not identify. This was in fact them *****ulently altering the document when not in my presence. - they threatened legal action against me when trying to get ahold of the shop's owner to discuss the matter. Upon reading upon on Facebook and other platforms I identified that there have been cases of damage etc. to other people's cars. STAY AWAY FROM THIS DISHONEST BUSINESS
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Luke L
1 reviews | Active since Oct 2025
30 Oct 2025, 15:25
CAR DAMAGED DURING SERVICE - KESSEL MOTORS GARDENS
CAR DAMAGED DURING SERVICE - KESSEL MOTORS GARDENS STAY AWAY FROM THIS BUSINESS. I took my car in for a service at Kessel Motors in Gardens during 2025. At inspection and handover of my vehicle when checking it in for the service the booking in sheet was complete by myself and the mechanic and signed acknowledging NO DAMAGES on my vehicle (I was not given a copy of this booking in sheet). During the course of my service the mechanics damaged the paint on my front bumper when working on the car. Upon collection of my vehicle the mechanic admitted (verbally) to the damage occurring to my vehicle whilst on site. Subsequent to the day of collection I was advised by Kessel Motors to get quotations to fix the damaged that Kessel Motors admitted to causing. After providing quotes Kessel Motors turned doing the following dishonest and *****ulent actions: - stated that they did not admit to them being the cause of the damage. - they altered the booking in sheet that I had sign at hand over of my vehicles to reflect that we "agreed" on "damages noted" on the car at hand-over which we did not identify. This was in fact them *****ulently altering the document when not in my presence. - they threatened legal action against me when trying to get ahold of the shop's owner to discuss the matter. Upon reading upon on Facebook and other platforms I identified that there have been cases of damage etc. to other people's cars. STAY AWAY FROM THIS DISHONEST BUSINESS
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