Joubert Furniture
Unclaimed Business
|4.3|27 Reviews (last 12 months)|This business does not respond to reviews
Joubert Furniture
Unclaimed Business
|4.3
27 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Joubert Furniture receives strong praise for its contemporary designs, craftsmanship, and affordable pricing, with customers consistently mentioning stylish sofas, quality materials, and friendly, professional service across social media driven discovery. However, a recurring theme among dissatisfied buyers points to serious post-sale issues, including damaged or incorrect deliveries, unresponsive communication via WhatsApp and email, refund refusals, and concerns about build quality emerging within months of purchase. The contrast between aesthetic appeal and after-sales support shapes the overall customer experience.
Performance(last 12 months):
Trustindex Rating
5.4NPS Score
62Very Likely
TrustIndex
5.4
NPS Score
62
Recommended: Very Likely
Review Distribution
4.3|27 Reviews
Sep '25 - Aug '26
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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tL
thea L
1 reviews | Active since Jun 2012
10 May 2026, 00:29
Joubert Furniture more than furniture
Joubert Furniture offers beautiful custom furniture with good craftsmanship and quality finishes. Their couches especially stand out for comfort and modern design. Pricing is fair for handmade, locally manufactured furniture, making it good value for money if you want durability and customization rather than budget furniture.
Helpful (0)
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thea L
1 reviews | Active since Jun 2012
10 May 2026, 00:29
Joubert Furniture more than furniture
Joubert Furniture offers beautiful custom furniture with good craftsmanship and quality finishes. Their couches especially stand out for comfort and modern design. Pricing is fair for handmade, locally manufactured furniture, making it good value for money if you want durability and customization rather than budget furniture.
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Cathy A
1 reviews | Active since May 2026
8 May 2026, 10:52
Stunning contemporary furniture
I received a Facebook ad from this company and after going to their page, was I impressed? Stunning contemporary designs that make to want to rush out and revamp your entire home! AND they have an awesome competition on at the moment as well. So, do yourself a favour and pop over to their page and see what's on offer. I promise you won't be disappointed.....Can't believe I only discovered them now!
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Cathy A
1 reviews | Active since May 2026
8 May 2026, 10:52
Stunning contemporary furniture
I received a Facebook ad from this company and after going to their page, was I impressed? Stunning contemporary designs that make to want to rush out and revamp your entire home! AND they have an awesome competition on at the moment as well. So, do yourself a favour and pop over to their page and see what's on offer. I promise you won't be disappointed.....Can't believe I only discovered them now!
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Replies (0)LS
JJ
JV J
1 reviews | Active since Feb 2019
6 May 2026, 23:11
Beautiful furniture
Absolutely love Joubert Furniture! The quality of their pieces is amazing and you can really see the craftsmanship. Their service is friendly, helpful, and professional. Definitely a go-to for beautiful, comfortable furniture!”
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JV J
1 reviews | Active since Feb 2019
6 May 2026, 23:11
Beautiful furniture
Absolutely love Joubert Furniture! The quality of their pieces is amazing and you can really see the craftsmanship. Their service is friendly, helpful, and professional. Definitely a go-to for beautiful, comfortable furniture!”
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Firdause A
1 reviews | Active since May 2026
2 May 2026, 15:00
Impressed by ads
I have not purchased from Joubert Furniture as yet. But i am very impressed by the look and designs on facebook and instagram! i will def be purchasing an item soon!
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Firdause A
1 reviews | Active since May 2026
2 May 2026, 15:00
Impressed by ads
I have not purchased from Joubert Furniture as yet. But i am very impressed by the look and designs on facebook and instagram! i will def be purchasing an item soon!
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