Jojo Tanks
Claimed Business
|2.2|5 Reviews (last 12 months)|This business does not respond to reviews
Jojo Tanks
Claimed Business
|2.2
5 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.2|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Louis M
1 reviews | Active since Dec 2014
22 Feb 2026, 21:15
Jojo water tanks fails on design and support
JoJo Tanks sells tanks where the water inlet fitting has no retaining ring or nut on the inside. The fitting simply plugs into a hole in the tank. That’s it. No mechanical lock. Nothing securing it in place. It’s like putting a bolt through a hole without a nut and hoping for the best. I assumed mine was defective, so I checked multiple retailers. Every single tank was the same. The top inlet pipe pushes into a fitting that just sits in the hole. There is absolutely nothing preventing it from pulling straight back out. I tried to make it work by gluing the fitting from the inside. Eventually it failed, pulled out, and my inlet dumped thousands of litres of water. Completely avoidable. When I contacted JoJo, the response was frankly ridiculous — claiming the design is “to help installers.” That explanation makes no technical sense. A fitting that can fall out under normal conditions is not an improvement. After I challenged the explanation, I was ignored. Even the sales staff at Chamberlains acknowledged the problem. They said they sell generic retaining rings because so many customers complain about this exact issue — they were just out of stock at the time. Releasing a product with such an obvious design flaw is inexcusable. Save yourself the frustration, the water loss, and the unnecessary workaround. Buy a competing product that uses a properly secured fitting
Helpful (0)
|Replies (0)LM
Louis M
1 reviews | Active since Dec 2014
22 Feb 2026, 21:15
Jojo water tanks fails on design and support
JoJo Tanks sells tanks where the water inlet fitting has no retaining ring or nut on the inside. The fitting simply plugs into a hole in the tank. That’s it. No mechanical lock. Nothing securing it in place. It’s like putting a bolt through a hole without a nut and hoping for the best. I assumed mine was defective, so I checked multiple retailers. Every single tank was the same. The top inlet pipe pushes into a fitting that just sits in the hole. There is absolutely nothing preventing it from pulling straight back out. I tried to make it work by gluing the fitting from the inside. Eventually it failed, pulled out, and my inlet dumped thousands of litres of water. Completely avoidable. When I contacted JoJo, the response was frankly ridiculous — claiming the design is “to help installers.” That explanation makes no technical sense. A fitting that can fall out under normal conditions is not an improvement. After I challenged the explanation, I was ignored. Even the sales staff at Chamberlains acknowledged the problem. They said they sell generic retaining rings because so many customers complain about this exact issue — they were just out of stock at the time. Releasing a product with such an obvious design flaw is inexcusable. Save yourself the frustration, the water loss, and the unnecessary workaround. Buy a competing product that uses a properly secured fitting
0
Replies (0)RJ
Riana J
1 reviews | Active since Jan 2017
19 Jan 2026, 19:13
Excellent Customer Service
We had a problem with our water tank and contacted them online. Their representative, Henri Conradie, contacted us. He was very professional and sorted out the problem within a few days. JoJo Tanks take their guarantee seriously, and we appreciate it. Pierre and Riana Joubert
Helpful (0)
|Replies (0)RJ
Riana J
1 reviews | Active since Jan 2017
19 Jan 2026, 19:13
Excellent Customer Service
We had a problem with our water tank and contacted them online. Their representative, Henri Conradie, contacted us. He was very professional and sorted out the problem within a few days. JoJo Tanks take their guarantee seriously, and we appreciate it. Pierre and Riana Joubert
0
Replies (0)WC
Willem C
1 reviews | Active since Nov 2016
19 Jan 2026, 11:09
JoJo Tanks, no communication at all
email from Hello Peter re my review on JoJ0 tanks: "We’ve noticed they haven’t responded." This is typical of the service from JoJo Tanks, they do not reply at all on emails regarding their absolute poor service. I am not interested to do any more purchases from them, anyway
Helpful (0)
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Willem C
1 reviews | Active since Nov 2016
19 Jan 2026, 11:09
JoJo Tanks, no communication at all
email from Hello Peter re my review on JoJ0 tanks: "We’ve noticed they haven’t responded." This is typical of the service from JoJo Tanks, they do not reply at all on emails regarding their absolute poor service. I am not interested to do any more purchases from them, anyway
0
Replies (0)WC
Willem C
1 reviews | Active since Nov 2016
15 Jan 2026, 09:32
Worst service on sales, I ever encountered
I just do not learn the lesson. If a company cannot, no, will not, deliver product assistance on a sale, DO NOT BUY FROM THEM!!!!!! I had to buy a new subscription at R499-00 to have app access, and been trying since 12 December to do so. No reaction on emails, impossible to log into site, and if I do manage to login into my basket, a no-go.
Helpful (0)
|Replies (0)WC
Willem C
1 reviews | Active since Nov 2016
15 Jan 2026, 09:32
Worst service on sales, I ever encountered
I just do not learn the lesson. If a company cannot, no, will not, deliver product assistance on a sale, DO NOT BUY FROM THEM!!!!!! I had to buy a new subscription at R499-00 to have app access, and been trying since 12 December to do so. No reaction on emails, impossible to log into site, and if I do manage to login into my basket, a no-go.
0
Replies (0)T