TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought an Air Jordan Spikize in June 2025 from Jack Lemkus, i wore the shoe a few times, and the front top started cracking, and i informed them, they asked me to send pictures, i sent, they kept asking for a clear picture, and i kept sending them, until they eventually refused to replace and offered a discount on a next purchase. HOW Could i buy from them again, when the shoes are either **** or bad quality. I am taking my business elsewhere.
1 reviews | Active since Jan 2020
I bought an Air Jordan Spikize in June 2025 from Jack Lemkus, i wore the shoe a few times, and the front top started cracking, and i informed them, they asked me to send pictures, i sent, they kept asking for a clear picture, and i kept sending them, until they eventually refused to replace and offered a discount on a next purchase. HOW Could i buy from them again, when the shoes are either **** or bad quality. I am taking my business elsewhere.
1 reviews | Active since Jan 2020
Just came on here to praise this store and the lady that assisted me Charney she really went the extra mile to help me even gave me some great styling tips . Will definitely keep shopping at Lemkus
1 reviews | Active since Jan 2020
I was walking out the store and spoke to someone else walking in and one of the employees said I'm arrasing other customers then when I went to the manager to complain the employee starts shouting over me and the manager started shouting at me.
1 reviews | Active since Jan 2020
I was walking out the store and spoke to someone else walking in and one of the employees said I'm arrasing other customers then when I went to the manager to complain the employee starts shouting over me and the manager started shouting at me.
1 reviews | Active since Jan 2020
Today I was at a shoe raffle when my number was called out Carl Johnson said I was to late when I walked up to him and he shoved me away from the door and turned his back on me saying he is not repeating himself .after that I called the store manager and he as well gave me very bad service customer if you want good service purchase at Shelflife and stay away from Jack Lemkus .don’t waste your time and money buying from people who doesn’t respect and value their customers because without customers they don’t have a store to run am I right or wrong . # do not buy from Jack Lemkus
1 reviews | Active since Jan 2020
Today I was at a shoe raffle when my number was called out Carl Johnson said I was to late when I walked up to him and he shoved me away from the door and turned his back on me saying he is not repeating himself .after that I called the store manager and he as well gave me very bad service customer if you want good service purchase at Shelflife and stay away from Jack Lemkus .don’t waste your time and money buying from people who doesn’t respect and value their customers because without customers they don’t have a store to run am I right or wrong . # do not buy from Jack Lemkus
1 reviews | Active since Jan 2020
I am a first time customer to their establishment,I bought a pair of Nike Airforce 1 sneakers from them on Friday. While in the shop i had no assistance the owner or manager was walking about but never offered to help.I accidentally took the wrong size,i was looking for a UK 6 and ended up with a size 4 ,however on the box it displays US 6. So i went back on Monday to ask just for a different size ,upon entering the store the Manager walked off and i was told by the staff member to read the sign. I explained to him that this is my first time purchasing from them and i read the receipt stating you are allowed to bring back the item within 7 days and nobody assisted me in the store in order to explain that policy to me, at the till point the lady who assisted me also just took payment and never explained the returns process. I think that is really unfair to not have assisted or even informed me about the returns policy ,i tried to explain that i am a first time customer and i have never heard of such policy even on sale items ,i do acknowledge that different rules or policies apply but if i wasn’t informed by any member of staff how is that transparent. I was told to sell the shoe’s to someone to get my money back and i was actually willing to add to my original purchase to take something else .
1 reviews | Active since Jan 2020
I am a first time customer to their establishment,I bought a pair of Nike Airforce 1 sneakers from them on Friday. While in the shop i had no assistance the owner or manager was walking about but never offered to help.I accidentally took the wrong size,i was looking for a UK 6 and ended up with a size 4 ,however on the box it displays US 6. So i went back on Monday to ask just for a different size ,upon entering the store the Manager walked off and i was told by the staff member to read the sign. I explained to him that this is my first time purchasing from them and i read the receipt stating you are allowed to bring back the item within 7 days and nobody assisted me in the store in order to explain that policy to me, at the till point the lady who assisted me also just took payment and never explained the returns process. I think that is really unfair to not have assisted or even informed me about the returns policy ,i tried to explain that i am a first time customer and i have never heard of such policy even on sale items ,i do acknowledge that different rules or policies apply but if i wasn’t informed by any member of staff how is that transparent. I was told to sell the shoe’s to someone to get my money back and i was actually willing to add to my original purchase to take something else .
1 reviews | Active since Jan 2020
We went to their sale earlier this year. We went for the crocs that was on sale only to find out one customer bought all the crocs. How could they do that and when I asked the salesperson for a pair of crocs I was told there was no more left. Then my husband asked why was one person allowed to buy all the crocs then the salesperson got rude. Then only to find out the person who bought all the crocs was family to the sales person. The sales people would bring stuff from down stairs only for certain people. Its definately who you know there. I will definately not go to any of their sales again
1 reviews | Active since Jan 2020
We went to their sale earlier this year. We went for the crocs that was on sale only to find out one customer bought all the crocs. How could they do that and when I asked the salesperson for a pair of crocs I was told there was no more left. Then my husband asked why was one person allowed to buy all the crocs then the salesperson got rude. Then only to find out the person who bought all the crocs was family to the sales person. The sales people would bring stuff from down stairs only for certain people. Its definately who you know there. I will definately not go to any of their sales again
Hellopeter has tracked Jack Lemkus across 24 reviews. Jack Lemkus hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Jack Lemkus? Write a review to help others decide.