

Infinitec
TrustIndex
0
Ranking
#386
in Retail
NPS Score
-100
Recommended: Unlikely
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Terrible service from, have purchased a combo and finished paying off 3 items I have only received 1 as the juicer was out of stock, someone called said by COB I would have received tracking link and nothing was received, today they have **** saying I received the juicer when I did not, individuals that were behind in paying have gotten their products. Extremely mediocre
1 reviews | Active since Jan 2020
Terrible service from, have purchased a combo and finished paying off 3 items I have only received 1 as the juicer was out of stock, someone called said by COB I would have received tracking link and nothing was received, today they have **** saying I received the juicer when I did not, individuals that were behind in paying have gotten their products. Extremely mediocre
1 reviews | Active since Jan 2020
"I'm extremely disappointed with Infinitec Cook Ware's service. Since 11/02/2026, I've been given different stories and false promises about my order delivery. Despite providing the correct address, the courier has been sent to the wrong location. I've called the call centre multiple times, and they've failed to return my calls or provide a resolution. This is unacceptable. I demand a resolution and a proper update on my order status."
1 reviews | Active since Jan 2020
"I'm extremely disappointed with Infinitec Cook Ware's service. Since 11/02/2026, I've been given different stories and false promises about my order delivery. Despite providing the correct address, the courier has been sent to the wrong location. I've called the call centre multiple times, and they've failed to return my calls or provide a resolution. This is unacceptable. I demand a resolution and a proper update on my order status."
1 reviews | Active since Jan 2020
If there was a lower rating than one star, I'd put it. I bought a kettle and paid for it in full but it's two months now and I'm being debited!! I've contacted the consultant but I don't know what's so difficult about giving me my refund. I want my money back. Ombudsman is my next step from here. I'm tired of busy chasing the consultant. 8 should be informed about whatever investigation is going on. It's definitely NOT on me to keep checking. This matter must be solved ASAP.
1 reviews | Active since Jan 2020
If there was a lower rating than one star, I'd put it. I bought a kettle and paid for it in full but it's two months now and I'm being debited!! I've contacted the consultant but I don't know what's so difficult about giving me my refund. I want my money back. Ombudsman is my next step from here. I'm tired of busy chasing the consultant. 8 should be informed about whatever investigation is going on. It's definitely NOT on me to keep checking. This matter must be solved ASAP.
1 reviews | Active since Jan 2020
A Cook4Life/Infinitec agent came to my work and sold us their products. I bought pots and paid the instalments in months until I finished. The pots got delivered and 1 month after using them, the handles started falling off. It’s just over six months now and the pots that costed me so much money look like I bought them 7 seven years. Don’t buy anything from Infinitec y’all.
1 reviews | Active since Jan 2020
A Cook4Life/Infinitec agent came to my work and sold us their products. I bought pots and paid the instalments in months until I finished. The pots got delivered and 1 month after using them, the handles started falling off. It’s just over six months now and the pots that costed me so much money look like I bought them 7 seven years. Don’t buy anything from Infinitec y’all.
1 reviews | Active since Jan 2020
Consultants came selling pots back in July 2022 at my workplace. I bought pots where I had to pay in installments until I'm done then I will receive the purchased pots. I started paying. I then decided to cancel 4 months after paying because I felt they were taking too long and requested that we cancel the purchase and I get refund. I have been waiting since. Their contact details are not reachable.
1 reviews | Active since Jan 2020
Consultants came selling pots back in July 2022 at my workplace. I bought pots where I had to pay in installments until I'm done then I will receive the purchased pots. I started paying. I then decided to cancel 4 months after paying because I felt they were taking too long and requested that we cancel the purchase and I get refund. I have been waiting since. Their contact details are not reachable.
1 reviews | Active since Jan 2020
I bought a cattle this and it has stopped working. How is possible a kettle that cost 2k don't work within less than a year. When trying to contact them the calls aren’t being picked. No response on emails. This company is taking advantage of people. 🚮🚮🚮
1 reviews | Active since Jan 2020
I bought a cattle this and it has stopped working. How is possible a kettle that cost 2k don't work within less than a year. When trying to contact them the calls aren’t being picked. No response on emails. This company is taking advantage of people. 🚮🚮🚮
Hellopeter has tracked Infinitec across 41 reviews. Infinitec hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Infinitec? Write a review to help others decide.