The useless and incompetent e-centive/incentiv

What a frustrating and incompetent company that deals with the allocation for the incentives that a sales consultant is supposed to get for upgrading and selling phones. My colleagues and I have been trying to get certain claims that we submitted processed and have been given the run around. We work hard and follow procedures and produce whatever is required in order to get paid according to the hard work we do. They are taking 3 weeks to process my claim and nobody is helpful at support. It's frustrating and humiliating to have to constantly beg to be helped with getting this matter resolved because it's sales that my colleagues and I work hard for. We just want to be paid what's due. I was recently told that the grace period has elapsed for my claim when I submitted everything two weeks ago... that company is absolutely useless and untrust worthy. I've had enough, I have to expose the inconveniences and dishonest. They say that they will call back and they don't. These people don't want to help.