

In & Out Sandton
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My stay for the first few days was pleasant in the dorms with 4 ladies mind u I come directly from cambodia upon booking again today someone how it shows fully booked in the female dorms but it's not fully booked we then wanted to book the family room which we were told was full no problem we informed the guy lungisi who was down stairs that there is three of us can he physically show us a suitable room for three females as they said dorms were full he did which was was a double room with a sleeper couh we asked him if three people can sleep in it he agreed we made payment for three days no issues today upon checking in we we were harassed now security been sent to move us from the room Lisa was very rude unprofessional and was disrespectful demanding additional monies yet she was not there when we booked the guest was not at fault we asked before we could book he agreed he also confirmed to Lisa that he did say we can use the room as three people but he didn't say we should pay extra fees so what is the problem why are we been harassed for additional fees we been harassed as guest yet we paid the staff is rude mind you I suffer badly with anxiety and depression it was a miscommunication with the staff now we been harassed people do their own nonsense here Check in and out when they feel like etc etc i mind my business I will not be harrassed for an additional fees I'm a grown women with two kids and I came here for peace of mind I'm very upset and disappointed you misinform us them demand additional fees sandton park in n out
1 reviews | Active since Jan 2020
My stay for the first few days was pleasant in the dorms with 4 ladies mind u I come directly from cambodia upon booking again today someone how it shows fully booked in the female dorms but it's not fully booked we then wanted to book the family room which we were told was full no problem we informed the guy lungisi who was down stairs that there is three of us can he physically show us a suitable room for three females as they said dorms were full he did which was was a double room with a sleeper couh we asked him if three people can sleep in it he agreed we made payment for three days no issues today upon checking in we we were harassed now security been sent to move us from the room Lisa was very rude unprofessional and was disrespectful demanding additional monies yet she was not there when we booked the guest was not at fault we asked before we could book he agreed he also confirmed to Lisa that he did say we can use the room as three people but he didn't say we should pay extra fees so what is the problem why are we been harassed for additional fees we been harassed as guest yet we paid the staff is rude mind you I suffer badly with anxiety and depression it was a miscommunication with the staff now we been harassed people do their own nonsense here Check in and out when they feel like etc etc i mind my business I will not be harrassed for an additional fees I'm a grown women with two kids and I came here for peace of mind I'm very upset and disappointed you misinform us them demand additional fees sandton park in n out
1 reviews | Active since Jan 2020
It's a shame they even get a courtesy of receiving a start at all. I am being charged on my card, the booking um being charged for is cancelled. When I call them to clarify they tell me I am rude and hang up on me. To even make matters worse, I have paid and even sent the POP straight to them. They still don't wanna assist me. Now I am calling without any answer. I guess that's how they treat their first time clients, Rob them off their hard earned money and start playing cat and mouse.
1 reviews | Active since Jan 2020
It's a shame they even get a courtesy of receiving a start at all. I am being charged on my card, the booking um being charged for is cancelled. When I call them to clarify they tell me I am rude and hang up on me. To even make matters worse, I have paid and even sent the POP straight to them. They still don't wanna assist me. Now I am calling without any answer. I guess that's how they treat their first time clients, Rob them off their hard earned money and start playing cat and mouse.
1 reviews | Active since Jan 2020
I was really disappointed with my stay at this guesthouse-it was definitely not worth the price. The place was dirty, with holes in the walls, and the bed was in horrible condition, literally falling apart. To make matters worse, when I arrived, the toilet still had urine in it, there was no toilet paper, and no towels were provided. The noise from the neighbours was constant, making it hard to sleep. Overall, I would not recommend this place to anyone. It's in serious need of maintenance and basic cleanliness.
1 reviews | Active since Jan 2020
I was really disappointed with my stay at this guesthouse-it was definitely not worth the price. The place was dirty, with holes in the walls, and the bed was in horrible condition, literally falling apart. To make matters worse, when I arrived, the toilet still had urine in it, there was no toilet paper, and no towels were provided. The noise from the neighbours was constant, making it hard to sleep. Overall, I would not recommend this place to anyone. It's in serious need of maintenance and basic cleanliness.
1 reviews | Active since Jan 2020
Horrific service we arrived at the venue there were no utensils however when the booking was arranged we wee advised there utensils for the self catering and the swimming pool was in good working condition, we advised there are no swimming pool services our room had no television entertainment, no plugs and internet was not accessible. The reception lady was very rude when we requested for a plug to connect a TV and a wifi. Never book this place you will regret it!
1 reviews | Active since Jan 2020
Horrific service we arrived at the venue there were no utensils however when the booking was arranged we wee advised there utensils for the self catering and the swimming pool was in good working condition, we advised there are no swimming pool services our room had no television entertainment, no plugs and internet was not accessible. The reception lady was very rude when we requested for a plug to connect a TV and a wifi. Never book this place you will regret it!
1 reviews | Active since Jan 2020
I booked for accommodation on the 15 August and I couldn't go there because Had a problem I called and emailed them several times for cancelation but zthey say I do not qualify for a Refund
Hellopeter has tracked In & Out Sandton across 6 reviews. In & Out Sandton hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used In & Out Sandton? Write a review to help others decide.