IMM Graduate School of Marketing
Verified Business
|3.9|10 Reviews (last 12 months)|Responds in 21h 9m
IMM Graduate School of Marketing
Verified Business
|3.9
10 Reviews (last 12 months)
Responds in 21h 9m
AI Review Summary
Based on recent customer reviews, IMM Graduate School of Marketing receives strong praise for its student support consultants and Help Me Team, with customers consistently mentioning swift, friendly, and professional assistance with registration and academic queries. Named staff members are frequently celebrated for going the extra mile. However, a recurring theme on the negative side involves dissatisfaction with the assessment department, academic concession decisions, and inconsistent communication around exam rules and policies, with some students feeling unsupported during personal hardship and questioning the fairness of procedural outcomes.
Performance(last 12 months):
Ranked In Education & Training
#75Reply Time
21h 9mReplied to 100% of negative reviews
Reply time on negative reviews: 9h 48m
Ranking
#75
in Education & Training
Reply Time
21h 9m
Replied to 100% of negative reviews
Reply time on negative reviews: 9h 48m
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