Identipet
Claimed Business
Performance(last 12 months):
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Review Distribution
1|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2025, 19:58
Don't bother with Identipet
My cat went missing yesterday. He slipped out his cillar but has an identipet chip and we registered his details on the app after the hip was placed (received the certificate for proof registration). I logged in yesterday to report him missing only to find that no pets are registered under my name. Then I tried to register him only to be given an error message that the same chip can't be registered twice. And Identipet is closed until Monday. So, if anyone finds him, they cant trace the chip back to us. And we can't register him as missing through Identipet. So what's the point of having a chip? Don't bother. Use a different service provider.
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2025, 19:58
Don't bother with Identipet
My cat went missing yesterday. He slipped out his cillar but has an identipet chip and we registered his details on the app after the hip was placed (received the certificate for proof registration). I logged in yesterday to report him missing only to find that no pets are registered under my name. Then I tried to register him only to be given an error message that the same chip can't be registered twice. And Identipet is closed until Monday. So, if anyone finds him, they cant trace the chip back to us. And we can't register him as missing through Identipet. So what's the point of having a chip? Don't bother. Use a different service provider.
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Anonymous
1 reviews | Active since Jan 2020
21 Jul 2025, 15:12
Identipet
I have been trying to register cat since May 2025. I have emailed, response is pathetic as it is not solving my request/ complaint. My email which was registered shows that it is not valid, yet my cell number says already taken. The response on portal is just as useless when replying. which is registered on my dog .
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Anonymous
1 reviews | Active since Jan 2020
21 Jul 2025, 15:12
Identipet
I have been trying to register cat since May 2025. I have emailed, response is pathetic as it is not solving my request/ complaint. My email which was registered shows that it is not valid, yet my cell number says already taken. The response on portal is just as useless when replying. which is registered on my dog .
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2025, 16:37
Worst microchip provider!
We are an animal welfare and very unfortunately we have no choice but to deal with your shocking service!! I am now sick of not being able to manage the microchips on our profile!! You REALLY REALLY REALLY need to look at what your competitors are doing.
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2025, 16:37
Worst microchip provider!
We are an animal welfare and very unfortunately we have no choice but to deal with your shocking service!! I am now sick of not being able to manage the microchips on our profile!! You REALLY REALLY REALLY need to look at what your competitors are doing.
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Anonymous
1 reviews | Active since Jan 2020
27 Jan 2025, 04:26
Stay away
I am extremely disappointed with the service I have received from Identipet. Despite fulfilling my part of the agreement and making monthly payments as required, there has been no progress or satisfactory outcome. I have contacted the team multiple times to resolve this issue, but I am yet to receive the money owed to me or any clear communication regarding the status of my case. The lack of transparency and accountability is frustrating and unacceptable.
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Anonymous
1 reviews | Active since Jan 2020
27 Jan 2025, 04:26
Stay away
I am extremely disappointed with the service I have received from Identipet. Despite fulfilling my part of the agreement and making monthly payments as required, there has been no progress or satisfactory outcome. I have contacted the team multiple times to resolve this issue, but I am yet to receive the money owed to me or any clear communication regarding the status of my case. The lack of transparency and accountability is frustrating and unacceptable.
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Anonymous
1 reviews | Active since Jan 2020
24 Apr 2024, 11:13
No contact
Why is it impossible to get hold of anybody to talk with on all of your numbers? I refuse to pay R89 to get a callback, how do I know I will be called. All of this is to rectify an error somebody else made. The chatbot is useless and so is the online requests to fix an issue. I'm a customer since 2001 and all I get is silence!
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Anonymous
1 reviews | Active since Jan 2020
24 Apr 2024, 11:13
No contact
Why is it impossible to get hold of anybody to talk with on all of your numbers? I refuse to pay R89 to get a callback, how do I know I will be called. All of this is to rectify an error somebody else made. The chatbot is useless and so is the online requests to fix an issue. I'm a customer since 2001 and all I get is silence!
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Anonymous
1 reviews | Active since Jan 2020
21 Mar 2024, 18:16
Identipet Admin is Pathetic.
I had my dog chipped with Identipet in 2017. Each time I try upload a photo to her profile I get "Access Denied". I have been begging and pleading with them for years now to please investigate and fix. They keep telling me it's fixed and in 2024 we still sitting with "Access Denied". 7 years now. What does it help I can't even post a photo and an SOS goes out? Very dismal poor service.
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Anonymous
1 reviews | Active since Jan 2020
21 Mar 2024, 18:16
Identipet Admin is Pathetic.
I had my dog chipped with Identipet in 2017. Each time I try upload a photo to her profile I get "Access Denied". I have been begging and pleading with them for years now to please investigate and fix. They keep telling me it's fixed and in 2024 we still sitting with "Access Denied". 7 years now. What does it help I can't even post a photo and an SOS goes out? Very dismal poor service.
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