iTalk
Claimed Business
|2.6|25 Reviews (last 12 months)|This business does not respond to reviews
iTalk
Claimed Business
|2.6
25 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, iTalk presents a sharply divided customer experience. A recurring theme among dissatisfied customers is misrepresentation during telesales calls, with mentions of contracts differing from what was verbally agreed, unwanted SIM-only or data contracts being processed, and difficulty reaching anyone to cancel within cooling-off periods. Billing disputes involving MTN and Cell C partnerships surface frequently. On the positive side, satisfied customers consistently mention friendly, patient consultants, smooth service delivery, and helpful resolution of cancellation requests when agents do engage.
Performance(last 12 months):
Trustindex Rating
4.2NPS Score
-78Unlikely
TrustIndex
4.2
NPS Score
-78
Recommended: Unlikely
Review Distribution
2.6|25 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About iTalk
What do customers say about iTalk?
Based on recent customer reviews, iTalk presents a sharply divided customer experience. A recurring theme among dissatisfied customers is misrepresentation during telesales calls, with mentions of contracts differing from what was verbally agreed, unwanted SIM-only or data contracts being processed, and difficulty reaching anyone to cancel within cooling-off periods. Billing disputes involving MTN and Cell C partnerships surface frequently. On the positive side, satisfied customers consistently mention friendly, patient consultants, smooth service delivery, and helpful resolution of cancellation requests when agents do engage.
Is iTalk trustworthy?
Recent reviews (25)
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