Poor after sales service on faults reported

After Sales Service : Faulty Boot - Window handle replacement

29/07/2023 - Purchased a 2nd Hand Vehicle Cash - R125000.00 02/08/2023 - Took delivery of the vehicle

Hardly any Admin went into this deal - it was straight forward - all paperwork was done with the Admin lady on 29/07/2023

Upon purchasing the vehicle 29/07/2023 I told the Sales Rep Brian that when I take delivery of said vehicle everything must be 100% as I am not coming back due to the distance - I stay over an hours drive from Zambezi - East Rand.

Took delivery of vehicle 02/08/2023 - was told Window handle on order - will deliver it to me upon receipt. Boot Fault reported 03/08/2023 - was told by sales rep that he will check with technicians and previous owner - no further reply 16/08/2023 - I did a follow up - was told that the window handle arrived and I must book in the vehicle for technicians to check the boot and fit handle I said that they could collect the vehicle from me or alternatively arrange for it to be done at a dealer in Rhodesfield/Boksburg. I was told by Sales Rep Mr Riaan Marx (Used Car Manager) will communicate with me - today is the 25/08/2023 haven't had any feedback/telephone call/communication further. Had to take leave to take delivery of the vehicle on 02/08/2023 - due to it being dealer out of our range.

PS - In all this I registered/Licensed the vehicle myself as arranged with Dealer, thought it was a good gesture as I reside in the East Rand then they don't have to send a driver all the way from Zambezi to Benoni to do said - Dealer charged me on my Invoice for R1450.00 Licensing/Registration of which it only cost R315.00 - only R315.00 was refunded, Please Clarify as to the balance of the amount?????? was told to take it further with the Ombuds man