POOR SERVICE

I am writing to formally raise a serious complaint regarding , “the incorrect invoicing of our closed account”. Despite multiple attempts to resolve this through your office, there has been no meaningful response or action.

This lack of attention and professionalism is unacceptable. The issue has caused unnecessary inconvenience and financial disruption, and I expect immediate steps to be taken to correct it. Please provide a clear explanation of how and when this matter will be resolved.

If I do not receive a satisfactory response promptly, I will have no choice but to escalate this matter further, including considering public channels to ensure it is addressed.

I trust you will treat this matter with the urgency it demands.