Continued Harassment After Full & Final Settlement - HP Attorneys / FNB Account

I would like to lodge a formal complaint regarding ongoing emails I continue to receive from Michael Tshinukha at HP Attorneys concerning an alleged outstanding FNB debt. This matter was already settled in full through a Full and Final Settlement agreement with LWM Debt Recovery. Despite the account having been resolved, I am still being contacted and pressured for payment as if the debt remains outstanding. I find this conduct unacceptable and extremely concerning, especially after taking the necessary steps to settle the matter in good faith. Continued collection attempts on a settled account may amount to harassment and raises serious concerns regarding internal communication, record keeping, and compliance with debt collection regulations.

I request the following urgently:

- Immediate cessation of all collection emails and communication regarding this account. - Written confirmation that the account is settled and closed. - Confirmation that HP Attorneys and any related parties have updated their systems accordingly. - Assurance that no adverse action or listing will be pursued on a debt that has already been settled.

Consumers should not be subjected to repeated collection attempts after complying with settlement agreements.

I trust this matter will be addressed urgently!!!