

TrustIndex
2.6
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Had I read the reviews I wouldny have supported their business. I have been running after them for weeks for my refund. Before then I was running after them to deliver a product that is not even functional. Now they ignoring calls and texts. They don't even deserve a single star.
1 reviews | Active since Jan 2020
Had I read the reviews I wouldny have supported their business. I have been running after them for weeks for my refund. Before then I was running after them to deliver a product that is not even functional. Now they ignoring calls and texts. They don't even deserve a single star.
1 reviews | Active since Jan 2020
Very disappointing experience. I placed my order in December 2025, and the product I received was not usable as the card slots were too tight. After raising the issue, I was told it’s a standard design and would improve over time, which is not acceptable. A replacement was promised, but despite being told twice that it has been couriered, I still haven’t received it. Poor communication and no follow-through. I would not recommend.
1 reviews | Active since Jan 2020
Very disappointing experience. I placed my order in December 2025, and the product I received was not usable as the card slots were too tight. After raising the issue, I was told it’s a standard design and would improve over time, which is not acceptable. A replacement was promised, but despite being told twice that it has been couriered, I still haven’t received it. Poor communication and no follow-through. I would not recommend.
1 reviews | Active since Jan 2020
Absolutely horrible service and product. Came WEEKS lat and the leather looks like some has been lying in water for the weeks they were held up, full of blotches and dirty. Iron on lables also arrived cut-skew Atleast I received the items - weeks late and in horrible condition.. but received, at least
1 reviews | Active since Jan 2020
Absolutely horrible service and product. Came WEEKS lat and the leather looks like some has been lying in water for the weeks they were held up, full of blotches and dirty. Iron on lables also arrived cut-skew Atleast I received the items - weeks late and in horrible condition.. but received, at least
1 reviews | Active since Jan 2020
Bad service , unreliable customer service. Save your money and time Don’t bother wasting your money, these are ****mers. I placed my order on 09/12/2025 and I am still awaiting for delivery. I am not receiving any feedback even after I requested for a refund. Do not order from this business, it’s unprofessionalism at its best
1 reviews | Active since Jan 2020
Bad service , unreliable customer service. Save your money and time Don’t bother wasting your money, these are ****mers. I placed my order on 09/12/2025 and I am still awaiting for delivery. I am not receiving any feedback even after I requested for a refund. Do not order from this business, it’s unprofessionalism at its best
1 reviews | Active since Jan 2020
I placed my order with Houterasies on 9 March, and only received the final part of my order three days before my wedding on 22 October — over seven months later! Throughout the process, communication was poor and extremely frustrating. Half of the printing was incorrect and had to be redone. The engraving was *****ed, and the overall quality was very disappointing. To make things worse, my husband’s tie and belt were ordered in hazelnut brown, but they arrived in two completely different colours. I was promised that replacements would be sent with the order, but they were never included in the package. I was led to believe I’d receive the correct items, and only two days before the wedding I realised I needed to urgently find a replacement tie myself. After months of stress, delays, and poor-quality products, I cannot recommend this business at all. Even though their prices may seem affordable, the lack of reliability, bad communication, and poor workmanship make it absolutely not worth it. This is a serious warning to anyone considering ordering from Houterasies — I truly hope my experience prevents others from going through the same disappointment.
1 reviews | Active since Jan 2020
I placed my order with Houterasies on 9 March, and only received the final part of my order three days before my wedding on 22 October — over seven months later! Throughout the process, communication was poor and extremely frustrating. Half of the printing was incorrect and had to be redone. The engraving was *****ed, and the overall quality was very disappointing. To make things worse, my husband’s tie and belt were ordered in hazelnut brown, but they arrived in two completely different colours. I was promised that replacements would be sent with the order, but they were never included in the package. I was led to believe I’d receive the correct items, and only two days before the wedding I realised I needed to urgently find a replacement tie myself. After months of stress, delays, and poor-quality products, I cannot recommend this business at all. Even though their prices may seem affordable, the lack of reliability, bad communication, and poor workmanship make it absolutely not worth it. This is a serious warning to anyone considering ordering from Houterasies — I truly hope my experience prevents others from going through the same disappointment.
1 reviews | Active since Jan 2020
⭐️⭐️⭐️⭐️⭐️ We ordered our year-end gifts through this amazing team, and wow — they absolutely delivered! From start to finish, everything was handled so professionally and with such creativity. The gifts were stylish, high-quality, and perfectly tailored for our staff and clients. Our year-end party gifts were next-level — beautifully presented and a total hit with everyone! You can really see the attention to detail and passion that went into every item. Highly recommend them for any corporate gifting — they made our year-end celebrations feel extra special! 🎁✨
1 reviews | Active since Jan 2020
⭐️⭐️⭐️⭐️⭐️ We ordered our year-end gifts through this amazing team, and wow — they absolutely delivered! From start to finish, everything was handled so professionally and with such creativity. The gifts were stylish, high-quality, and perfectly tailored for our staff and clients. Our year-end party gifts were next-level — beautifully presented and a total hit with everyone! You can really see the attention to detail and passion that went into every item. Highly recommend them for any corporate gifting — they made our year-end celebrations feel extra special! 🎁✨
1 reviews | Active since Jan 2020
Promosed the items will be completed before due date. Only delivered half of items. When phoned the owners doesn't pick up. Received the next half of the packages 2 weeks later with mistakes on.
1 reviews | Active since Jan 2020
Promosed the items will be completed before due date. Only delivered half of items. When phoned the owners doesn't pick up. Received the next half of the packages 2 weeks later with mistakes on.
Houterasies has a TrustIndex of 2.6 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Houterasies across 174 total reviews. How is the TrustIndex calculated? →