Hotelstay.com
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Hotelstay.com
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
0TrustIndex
0
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
28 Jul 2025, 06:09
HotelSTAYAWAY!!!!!!
Extremely ********* business practices. Not even worth 1 star. Stay away, do not engage with these people, and their "business". Took money from my Credit Card without authorisation, and doesn't pay it back.
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Anonymous
1 reviews | Active since Jan 2020
28 Jul 2025, 06:09
HotelSTAYAWAY!!!!!!
Extremely ********* business practices. Not even worth 1 star. Stay away, do not engage with these people, and their "business". Took money from my Credit Card without authorisation, and doesn't pay it back.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Feb 2025, 13:54
Hotelstay Value add Complaint
Hotelstay's sales department presents telephone value-added offers, without any confirmation, they continue to deduct the value-added offer amount from your credit card information obtained as a member a requirement to receive awards. When an ******* deduction is queried, they promise to refund without any action.
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Anonymous
1 reviews | Active since Jan 2020
28 Feb 2025, 13:54
Hotelstay Value add Complaint
Hotelstay's sales department presents telephone value-added offers, without any confirmation, they continue to deduct the value-added offer amount from your credit card information obtained as a member a requirement to receive awards. When an ******* deduction is queried, they promise to refund without any action.
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2025, 08:12
Hotel Stay - an embarrassment to the South African hospitality industry
Absolutely disgusted!!! Cannot believe I got fooled into paying for a 12 month subscription for both my business and personal name. Howard got me - i feel like complete idiot for falling for this joke!!! Stay away - bad news and a disgrace to South African hospitality industry. Don't know if this industry has a regulatory body but if there is one, this company should be taken to task on legitimacy, authenticity and whether they should exist or not! I get better discounts myself on booking.com. Everything I've experienced with this company screams **** and they just don't care. This is not how we do business as South Africans...Hotel Stay - what you do to people, will catchup with you and you will Alrick Sangster
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2025, 08:12
Hotel Stay - an embarrassment to the South African hospitality industry
Absolutely disgusted!!! Cannot believe I got fooled into paying for a 12 month subscription for both my business and personal name. Howard got me - i feel like complete idiot for falling for this joke!!! Stay away - bad news and a disgrace to South African hospitality industry. Don't know if this industry has a regulatory body but if there is one, this company should be taken to task on legitimacy, authenticity and whether they should exist or not! I get better discounts myself on booking.com. Everything I've experienced with this company screams **** and they just don't care. This is not how we do business as South Africans...Hotel Stay - what you do to people, will catchup with you and you will Alrick Sangster
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Nov 2024, 17:36
Bad service and Refusing to refund me
I have had a bad experience with a place called Elim Glamour Hotel in Elim. I made a booking for 2 nights. Which i was suppose to spend 2 nights there for there weekend from 29th November - 01st December. So since i ll be travelling from Mahikeng. My leave was declined that i can check in on the 29th. I asked them on time, 3 weeks prior to the date that as i wont be able to arrive at the place on the 29th. Can i cancel 1 night. And only occupy the place on the 30th. This then escalated to a point, where i decided to cancel my booking altogether. The reception or who ever is dealing with bookings, who doesnt want to give out her name, then assured me on the 18th that my refund will be processed within 7days and apologised for the misunderstanding. So until this day i am still waiting. When i send them a message again as i communicate with this people via whatsapp because their emails are not going through, or either they are avoiding me. She says to me she thought i got my money, because i have been silent all along..
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Anonymous
1 reviews | Active since Jan 2020
28 Nov 2024, 17:36
Bad service and Refusing to refund me
I have had a bad experience with a place called Elim Glamour Hotel in Elim. I made a booking for 2 nights. Which i was suppose to spend 2 nights there for there weekend from 29th November - 01st December. So since i ll be travelling from Mahikeng. My leave was declined that i can check in on the 29th. I asked them on time, 3 weeks prior to the date that as i wont be able to arrive at the place on the 29th. Can i cancel 1 night. And only occupy the place on the 30th. This then escalated to a point, where i decided to cancel my booking altogether. The reception or who ever is dealing with bookings, who doesnt want to give out her name, then assured me on the 18th that my refund will be processed within 7days and apologised for the misunderstanding. So until this day i am still waiting. When i send them a message again as i communicate with this people via whatsapp because their emails are not going through, or either they are avoiding me. She says to me she thought i got my money, because i have been silent all along..
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Replies (0)A