PEET VAN STADEN - YOU NEED TO RE-CONSIDER YOUR PROFESSIONALISM TOWARDS THE HONDA BRAND

I PURCHASED A MOTOR VEHICLE FROM PEET VAN STADEN AT CMH HONDA MENLYN IN MARCH 2019. ON THE 14 MAY 2019 I NEEDED A TOWBAR INSTALLED ON THE VEHICLE WHICH I DID. I WAS PRESENT AT THE FITMENT CENTRE DURING THE INSTALLATION. WHILST THE VEHICLE WAS ON THE LIFT, THE TECHNICIAN NOTICED THERE WERE 5 CLIPS MISSING FROM THE REAR BUMPER. THE TECHNICIAN IMMEDIATELY CALLED ME AND SHOWED IT TO ME. I THEN CALLED PEET VAN STADEN AND TOLD HIM ABOUT THE MISSING CLIPS. BEFORE I EVEN FINISHED MY CONVERSATION WITH HIM, HE TOLD ME THE CLIPS HAVE BEEN REMOVED BY THE FITMENT CENTRE, AND HE MADE UP HIS MIND THEN THAT HE HAD NO TIME TO LISTEN TO THE FAULT. I ASKED ME TO WATTSAPP MY ISSUE TO HIM ON HIS NUMBER 083-291-2002. AFTER SEEING HE READ THE MESSAGE AND ME HAVING NO RESPONSE FROM PEET VAN STADEN, I SENT HIM AND EMAIL ON THE 30 MAY 2019. I STILL HAD NO RESPONSE FROM PEET VAN STADEN. A FEW DAYS LATER I RECEIVED A CALL FROM PEETS MANAGER WHO ASKED ME TO BRING THE CAR TO THE DEALERSHIP AND WILL ORDER THE MISSING CLIPS. I TOOK THE VEHICLE IN ON THE 1 JULY 2019 AND WENT TO SEE PEET VAN STADEN AND HE WAS ADAMINT THE CLIPS WERE REMOVED BY THE FITMENT CENTRE AND HE TOLD ME HE HAS NO TIME FOR MY COMPLAINT AND INSISTED I SPEAK TO THE NEW VEHICLE SALES MANAGER WHO ASSISTED ME. THE CLIPS WERE THEN FITTED BY MYSELF AND THE SERVICE MANAGER.

I CERTAINLY WOULD USE THIS MEDIUM TO TELL FUTURE AND POTENTIAL CLIENTS ABOUT MY EXPERIENCES I HAD WITH PEET VAN STADEN. I WILL NOT BE DEALING WITH PEET VAN STADEN NOR HONDA MENLYN IN FUTURE AND WOULD RECOMMEND PEET VAN STADEN FOR HIS POOR AFTER SALES SERVICE AND RESPONSE.