BAD SERVICE

I took my car September 2019 for a routine inspection as I had cluster problem they then said they will order it and it will take 30days, 2 months later I haven't received their call so I call back November 2019 to find out but I was never given a straight answer instead they told me to wait 60 days again. I was then only called on the 26th February 2020 and made a booking to be bring the car on the 28th February 2020, on that Friday 28th I took my car early in the morning before 7am and around 3pm they called me to say they will fetch me to take my car I waited 45minutes at their reception as no one was given me answers about my car and I was not the only one. they then told me my car was not fixed as they were over booked the whole day my car was there and only to be told around 4:30pm that it was not done. they asked if I can bring it Monday 4th March 2020 I told them I can't as I have meeting to attend at different provinces so the guy said they will come fetch the car at my work place Tuesday 3rd March 2020 nothing happened until I called today around 7am only to be told they will call me back still no one called me, I then called back 10:30am only to be kept hold as no one had answers.

worst this is not the first time once my auxiliary was broken inside the radio by their technicians and I had to replace my radio still no one gave me answers then or wrote down my complain only word of mouth I waited till I bought a new radio there was no answer still.