Groote Schuur Hospital

Based on recent customer reviews, Groote Schuur Hospital receives predominantly negative feedback centred on patient care and communication. Customers consistently mention poor communication from doctors and nursing staff, with families struggling to obtain clear updates on diagnoses and treatment plans. A recurring theme is concerns around hygiene in restrooms and wards, alongside perceived staff indifference, dismissive attitudes, and delayed responses to patient distress. Some reviewers acknowledge that staff are overworked and highlight individual acts of genuine care, particularly in specialist wards, but these positive experiences are overshadowed by distressing accounts of neglect.