Groote Schuur Hospital
Unclaimed Business
|1.4|8 Reviews (last 12 months)|This business does not respond to reviews
Groote Schuur Hospital
Unclaimed Business
|1.4
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Groote Schuur Hospital receives predominantly negative feedback centred on patient care and communication. Customers consistently mention poor communication from doctors and nursing staff, with families struggling to obtain clear updates on diagnoses and treatment plans. A recurring theme is concerns around hygiene in restrooms and wards, alongside perceived staff indifference, dismissive attitudes, and delayed responses to patient distress. Some reviewers acknowledge that staff are overworked and highlight individual acts of genuine care, particularly in specialist wards, but these positive experiences are overshadowed by distressing accounts of neglect.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|8 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Groote Schuur Hospital
How is Groote Schuur Hospital rated on Hellopeter?
Hellopeter has tracked Groote Schuur Hospital across 83 reviews. Groote Schuur Hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Groote Schuur Hospital? Write a review to help others decide.
Recent reviews (8)
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