

Green Motion
Based on recent customer reviews, Green Motion is generating significant dissatisfaction across its South African operations, particularly around vehicle rental collection and deposit handling. Customers consistently mention long delays in receiving refundable deposits, with conflicting timelines provided by staff. A recurring theme is the lack of a proper office at airport locations such as OR Tambo, leaving renters waiting in parking garages. Many reviewers describe unexpected charges, unresponsive support, and vehicles not matching what was booked. A small positive note emerges from the East London branch, where individual staff are praised for professionalism.
TrustIndex
2.3
NPS Score
-50
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Green Motion is generating significant dissatisfaction across its South African operations, particularly around vehicle rental collection and deposit handling. Customers consistently mention long delays in receiving refundable deposits, with conflicting timelines provided by staff. A recurring theme is the lack of a proper office at airport locations such as OR Tambo, leaving renters waiting in parking garages. Many reviewers describe unexpected charges, unresponsive support, and vehicles not matching what was booked. A small positive note emerges from the East London branch, where individual staff are praised for professionalism.
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Green Motion has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Green Motion across 53 total reviews. How is the TrustIndex calculated? →
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