Poor communication, bad service and racial profiling

Good day i am extremely disappointed at the treatment received at grandwest casino entrance I was stopped by the ops manager informed me that no teenagers are aloud he did not explain to me what was happening and requested me to turn around I drove 2 hours to grandwest to be turned around I contacted grandwest telephonically and spoke to liezel she was very vague and explained to me the place was full and there was alot of events going on and that's the reason for not allowing teenagers and then I decided to stand about 5 mins at the entrance and noticed that white teenagers were aloud to enter with there parents it would also have been common ccourtesy to contact the MVG cardholder to inform them that no teenagers are aloud the arrogant ops DANIEL informed me that they have the right to admission and does not need to provide any explanation as a MVG member I'm very disappointed at the poor costumer service I would've respected from world class company as you say you are to atleast have been provided with a reasonable explanation as to why I was turned around