

GP Locksmiths
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have had the worst experience dealing with this company. My vehicle was ****** with my house keys in it. Called these guys on a Sunday, they charged me R3458.00 and broke the lock on my gate(which is still broken) and ONLY fixed the lock on the main door. They keep giving me stories as to why they can’t come, either too far away or don’t have stock of the items needed which is a 50mm trellidoor slamlock which I bought for R300 at builders after they said there is NO stock nationwide. Below is a breakdown of the fees charged for NO services rendered which they insisted I pay in full before they come out!!! Call-out fee - R290.00 Opening fee - R1145.00 50mm slam lock - R1013.00 Labour on a Sunday - R1010.00 They are now ignoring my calls and all requests to try and contact them, they have blocked me on all socials. Their service is appalling and quite poor to say the least, PLEASE DO NOT USE THEM!!! THEY ARE ****MERS
1 reviews | Active since Jan 2020
I have had the worst experience dealing with this company. My vehicle was ****** with my house keys in it. Called these guys on a Sunday, they charged me R3458.00 and broke the lock on my gate(which is still broken) and ONLY fixed the lock on the main door. They keep giving me stories as to why they can’t come, either too far away or don’t have stock of the items needed which is a 50mm trellidoor slamlock which I bought for R300 at builders after they said there is NO stock nationwide. Below is a breakdown of the fees charged for NO services rendered which they insisted I pay in full before they come out!!! Call-out fee - R290.00 Opening fee - R1145.00 50mm slam lock - R1013.00 Labour on a Sunday - R1010.00 They are now ignoring my calls and all requests to try and contact them, they have blocked me on all socials. Their service is appalling and quite poor to say the least, PLEASE DO NOT USE THEM!!! THEY ARE ****MERS
1 reviews | Active since Jan 2020
I phoned Outsurance as I had let my car keys inside the car and locked the car. Outsurance couldn't help me directly because of the limitations of my policy, but they referred me to GP LockSmiths. Well, the service was impeccable, hyper professional and hyper efficient. I am delighted to write a good review.
1 reviews | Active since Jan 2020
I phoned Outsurance as I had let my car keys inside the car and locked the car. Outsurance couldn't help me directly because of the limitations of my policy, but they referred me to GP LockSmiths. Well, the service was impeccable, hyper professional and hyper efficient. I am delighted to write a good review.
1 reviews | Active since Jan 2020
On Saturday I left my car keys in the ignition while trying to jump start my battery and I managed to lock the car with the keys in the ignition. I am a Discovery Insure client and changed my insurance cover due to lock-down, I then proceeded to call Discovery Insure for guidance. Discovery referred me to GP Locksmith in Alberton, one of their service providers. I called GP Locksmith and they were very helpful and came to assist me late afternoon with a call out fee of R750.00. The guys came out and managed to get the key out of the ignition but left the car locked. I was very misfortunate as I had the key of my car in my hand but could not open the car. I called the locksmith to tell them what was going on, but the response on the other side was aweful. They told me the job was done, I should have checked before the guys left the premises, the car would not open due to the battery being dead but the job was done. I got the key and that is what they were paid to do. I then asked what kind of a locksmith gives the keys to a door that does not open, could they to please assist otherwise how could i jump start the car if it would not open! They said that they were going to charge me an additional R750.00 as the guys had left the premises and that would be another call out fee. I mentioned that i was a Discovery Insure client and they the reduced the amount from R750.00 to R395.00 to open the car for me. I am extremely disappointed with their customer service / service delivery! If Discovery Insure called their service provider, I am sure I would have been given excellent service, but due to the fact i called in privately recommended by Discovery Insure that wasn't good enough. Does GP Locksmith know what good customer service is? I don't think so, if they knew what good customer service / service delivery was they would not hand me keys without an open door, and complain about how difficult is was to get the key. What kind of locksmiths give you keys to a car that can open? Complain about the job being tough to do, asking how much the job was quoted and still not doing the job properly? Services Providers do not take Private call-in for granted they are referred by someone!
1 reviews | Active since Jan 2020
On Saturday I left my car keys in the ignition while trying to jump start my battery and I managed to lock the car with the keys in the ignition. I am a Discovery Insure client and changed my insurance cover due to lock-down, I then proceeded to call Discovery Insure for guidance. Discovery referred me to GP Locksmith in Alberton, one of their service providers. I called GP Locksmith and they were very helpful and came to assist me late afternoon with a call out fee of R750.00. The guys came out and managed to get the key out of the ignition but left the car locked. I was very misfortunate as I had the key of my car in my hand but could not open the car. I called the locksmith to tell them what was going on, but the response on the other side was aweful. They told me the job was done, I should have checked before the guys left the premises, the car would not open due to the battery being dead but the job was done. I got the key and that is what they were paid to do. I then asked what kind of a locksmith gives the keys to a door that does not open, could they to please assist otherwise how could i jump start the car if it would not open! They said that they were going to charge me an additional R750.00 as the guys had left the premises and that would be another call out fee. I mentioned that i was a Discovery Insure client and they the reduced the amount from R750.00 to R395.00 to open the car for me. I am extremely disappointed with their customer service / service delivery! If Discovery Insure called their service provider, I am sure I would have been given excellent service, but due to the fact i called in privately recommended by Discovery Insure that wasn't good enough. Does GP Locksmith know what good customer service is? I don't think so, if they knew what good customer service / service delivery was they would not hand me keys without an open door, and complain about how difficult is was to get the key. What kind of locksmiths give you keys to a car that can open? Complain about the job being tough to do, asking how much the job was quoted and still not doing the job properly? Services Providers do not take Private call-in for granted they are referred by someone!