GoSolr is pathetic

Absolutely the biggest mistake ever dealing with GoSolr. Their service is beyond pathetic. My business has a rental agreement with them, yet for the past two years we have been paying for a system that was installed incorrectly and still does not properly supply electricity.

Their so-called support system is a complete joke. Everything is “log a ticket,” but nothing ever gets resolved. I have logged countless tickets, followed up repeatedly, and even spoken directly to a manager — all with zero results. They make empty promises, disappear, and then ignore you again.

Meanwhile, they continue taking our money every single month for a faulty, non-functioning system. Two years of payments for something that does not work. That is completely unacceptable.