Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Google South Africa is facing significant frustration centred on billing and subscription management. Customers consistently mention unauthorised debit orders, difficulty cancelling Google One and Workspace subscriptions, and charges continuing after cancellation. A recurring theme is the lack of accessible human support, with users describing repeated escalations through case numbers that yield acknowledgement but no resolution. Additional concerns include storage upgrade billing not reflecting on accounts, hacked Gmail recovery issues, and navigation directing drivers onto closed roads. Consumer Protection Act references appear in complaints seeking refunds.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Moses M
1 reviews | Active since Oct 2022
27 Jan 2026, 16:22
I'm writing this review ****ed, I've been trying to cancel my membership for Google one but there's no option to cancel on their website or on their google one app, they only have upgrade options because even if you clean up your storage you won't receive
Google it's a ****, once you join you can't cancel your membership
Helpful (0)
|Replies (0)MM
Moses M
1 reviews | Active since Oct 2022
27 Jan 2026, 16:22
I'm writing this review ****ed, I've been trying to cancel my membership for Google one but there's no option to cancel on their website or on their google one app, they only have upgrade options because even if you clean up your storage you won't receive
Google it's a ****, once you join you can't cancel your membership
0
Replies (0)WH
WW H
1 reviews | Active since Feb 2019
18 Dec 2025, 06:41
GOOGLE over dominiation and should be broken up
They are taking over your life - you can't buy a new computer, you cant buy a new mobile phone as nothing with authorize and nothing can be changed - you are actually their prisoner
Helpful (0)
|Replies (0)WH
WW H
1 reviews | Active since Feb 2019
18 Dec 2025, 06:41
GOOGLE over dominiation and should be broken up
They are taking over your life - you can't buy a new computer, you cant buy a new mobile phone as nothing with authorize and nothing can be changed - you are actually their prisoner
0
Replies (0)NR
Nadia R
1 reviews | Active since Sept 2022
19 Oct 2025, 22:41
Google cant be trusted
"I am filing this complaint because someone posted a personal image of mine on Instagram without my consent. I have explicitly requested the platform or the individual to remove the image, but my request has not been acted upon. I am concerned about my privacy and the unauthorized use of my image. I would like this content to be removed immediately and request the platform to take appropriate action to prevent such occurrences in the future. Please assist in resolving this matter promptly."Make sure to include relevant details such as the URL of the post, any evidence of your prior request to the individual, and a clear request for removal. This will help the HelpPeter team understand the urgency and nature of your complaint effectively.While HelloPeter primarily manages customer service issues related to businesses, they do handle some complaints about online platforms and privacy concerns when properly directed, especially if the platform isn't responding to your requests. If the issue persists, consider also raising it with the social media platform directly (Instagram) through their reporting tools or seeking legal advice for persistent privacy violations.
Helpful (0)
|Replies (0)NR
Nadia R
1 reviews | Active since Sept 2022
19 Oct 2025, 22:41
Google cant be trusted
"I am filing this complaint because someone posted a personal image of mine on Instagram without my consent. I have explicitly requested the platform or the individual to remove the image, but my request has not been acted upon. I am concerned about my privacy and the unauthorized use of my image. I would like this content to be removed immediately and request the platform to take appropriate action to prevent such occurrences in the future. Please assist in resolving this matter promptly."Make sure to include relevant details such as the URL of the post, any evidence of your prior request to the individual, and a clear request for removal. This will help the HelpPeter team understand the urgency and nature of your complaint effectively.While HelloPeter primarily manages customer service issues related to businesses, they do handle some complaints about online platforms and privacy concerns when properly directed, especially if the platform isn't responding to your requests. If the issue persists, consider also raising it with the social media platform directly (Instagram) through their reporting tools or seeking legal advice for persistent privacy violations.
0
Replies (0)