Good Knight Bedding
Unclaimed Business
|3.3|12 Reviews (last 12 months)|This business does not respond to reviews
Good Knight Bedding
Unclaimed Business
|3.3
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Good Knight Bedding receives sharply divided feedback. Satisfied customers consistently mention helpful, patient sales agents who listen well, explain offers clearly, and show genuine empathy during the buying process. A recurring theme on the negative side centres on poor after-sales support, with shoppers describing frustrating refund delays, unresolved laybye issues, dismissive sales staff, and disappointment with mattress quality and warranty claims. While in-store service interactions often impress, post-purchase experiences and product durability appear to undermine overall trust in the brand.
Performance(last 12 months):
Trustindex Rating
4TrustIndex
4
Review Distribution
3.3|12 Reviews
Jul '25 - Jun '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
4 Mar 2026, 14:50
I want my money back
I was treated like I didn't pay any money, they were refusing to cancell my laybye and refund me from 2024 till date I have all the recordings and whattsap conversations on my phone, of the response from the sales couple
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Anonymous
1 reviews | Active since Jan 2020
4 Mar 2026, 14:50
I want my money back
I was treated like I didn't pay any money, they were refusing to cancell my laybye and refund me from 2024 till date I have all the recordings and whattsap conversations on my phone, of the response from the sales couple
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2025, 14:28
UTTERLY HORRIBLE SERVICE- REFUND ME
UTTERLY HORRIBLE SERVICE. Placed an order for a vef in a specific colour. Was told 'It shouldn't be a problem' then as soon as I paid the 50%deposit PLUS DELIVERY, THE STORY CHANGED TO YOU CANT HAVE THE COLOUR YOU WANT. WAS THEN TOLD TO PROVIDE MY BANKIBG DETAILS FOR THE REFUND, AND DAYS LATER AM TOLD TO WAIT FOR SOME BUYER. THE SALES PERSON IS DISMISSIVE AND HAS AN ATTITUDE THAT SAYS 'I CANT BE BOTHERED'. I WANTED TO BUY THIS BRAND BECAUSE IT IS MADE IN SOUTH AFRICA. NEVER EVER AGAIN. RRALLY NOT WORTH THE TROUBLE. WILL STILL BUY OTHER SOUTH AFRICAN MADE GOODS, JUST NEVER THIS ONE!!
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2025, 14:28
UTTERLY HORRIBLE SERVICE- REFUND ME
UTTERLY HORRIBLE SERVICE. Placed an order for a vef in a specific colour. Was told 'It shouldn't be a problem' then as soon as I paid the 50%deposit PLUS DELIVERY, THE STORY CHANGED TO YOU CANT HAVE THE COLOUR YOU WANT. WAS THEN TOLD TO PROVIDE MY BANKIBG DETAILS FOR THE REFUND, AND DAYS LATER AM TOLD TO WAIT FOR SOME BUYER. THE SALES PERSON IS DISMISSIVE AND HAS AN ATTITUDE THAT SAYS 'I CANT BE BOTHERED'. I WANTED TO BUY THIS BRAND BECAUSE IT IS MADE IN SOUTH AFRICA. NEVER EVER AGAIN. RRALLY NOT WORTH THE TROUBLE. WILL STILL BUY OTHER SOUTH AFRICAN MADE GOODS, JUST NEVER THIS ONE!!
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