genediagnostics
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
genediagnostics
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2.3|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Jolanda B
1 reviews | Active since Jan 2020
30 Sept 2025, 14:05
Consistant Outstanding Customer service
The service I received was truly exceptional. I am based in Johannesburg, while the company operates from Cape Town, yet the process was seamless. After purchasing the DNA test, it was couriered to me overnight. I returned it the following night, and within three nights the kit had been sent, received, and processed back at their lab. My results were ready within just six days. I have completed this process three times, and on every occasion the service has been consistently outstanding.” Thank you Sandisa for our amazing service ***
Helpful (0)
|Replies (0)JB
Jolanda B
1 reviews | Active since Jan 2020
30 Sept 2025, 14:05
Consistant Outstanding Customer service
The service I received was truly exceptional. I am based in Johannesburg, while the company operates from Cape Town, yet the process was seamless. After purchasing the DNA test, it was couriered to me overnight. I returned it the following night, and within three nights the kit had been sent, received, and processed back at their lab. My results were ready within just six days. I have completed this process three times, and on every occasion the service has been consistently outstanding.” Thank you Sandisa for our amazing service ***
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Replies (0)DK
Dillan K
1 reviews | Active since Jan 2020
10 Aug 2025, 22:15
BAD BAD BAD, AVOID THEM
I worked with GENEdiagnostics on a freelance contract. All content was approved, yet they abruptly terminated the agreement and refused to pay the full amount owed. No feedback, no warning, just a breach of contract. Now they’re avoiding all communication, ignoring follow-ups, and refusing to take accountability. Offering 50% for completed work is unacceptable. Beware, this company does not honor agreements or respect professional standards.
Helpful (0)
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Dillan K
1 reviews | Active since Jan 2020
10 Aug 2025, 22:15
BAD BAD BAD, AVOID THEM
I worked with GENEdiagnostics on a freelance contract. All content was approved, yet they abruptly terminated the agreement and refused to pay the full amount owed. No feedback, no warning, just a breach of contract. Now they’re avoiding all communication, ignoring follow-ups, and refusing to take accountability. Offering 50% for completed work is unacceptable. Beware, this company does not honor agreements or respect professional standards.
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Replies (0)PK
MP
Melissa P
1 reviews | Active since Jan 2020
18 Dec 2023, 10:03
********* Business!
********* Business! Should have a option of a "no star"! I have ordered a test kit, canceled within 3hours on the same day. A refund was supposed to be done as per policy of 30 days. Its overdue and no communication or refund has being received. These people are so unprofessional and conducting ********* business. DO NOT USE THEM!
Helpful (0)
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Melissa P
1 reviews | Active since Jan 2020
18 Dec 2023, 10:03
********* Business!
********* Business! Should have a option of a "no star"! I have ordered a test kit, canceled within 3hours on the same day. A refund was supposed to be done as per policy of 30 days. Its overdue and no communication or refund has being received. These people are so unprofessional and conducting ********* business. DO NOT USE THEM!
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Replies (0)LD
Lucky D
1 reviews | Active since Jan 2020
25 Jul 2023, 21:10
Very bad service
Very very poor service,I paid them made a booking,and they sent me to two different Clicks stores,only to find out those stores don't do DNA test for Genediagnostics,thou they the ones made me choose from their list,wasted my petrol for nothing,the reception lady ddnt even apologies for wasting my time.Been 2 weeks now no booking.
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Lucky D
1 reviews | Active since Jan 2020
25 Jul 2023, 21:10
Very bad service
Very very poor service,I paid them made a booking,and they sent me to two different Clicks stores,only to find out those stores don't do DNA test for Genediagnostics,thou they the ones made me choose from their list,wasted my petrol for nothing,the reception lady ddnt even apologies for wasting my time.Been 2 weeks now no booking.
0
Replies (0)NM
Ndidzu M
1 reviews | Active since Jan 2020
8 Feb 2017, 13:27
Results taking forever to come back
<p>Submitted the samples 2 months ago but I have not received my results even today. Worse they do not even take time to give an update. The only timse they gave me an update was after I had sent tons of emails and calls. They do not keep their Promise and very unproffesional. </p>
Helpful (0)
|Replies (0)NM
Ndidzu M
1 reviews | Active since Jan 2020
8 Feb 2017, 13:27
Results taking forever to come back
<p>Submitted the samples 2 months ago but I have not received my results even today. Worse they do not even take time to give an update. The only timse they gave me an update was after I had sent tons of emails and calls. They do not keep their Promise and very unproffesional. </p>
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Replies (0)