

Gem Furnishers
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2024
We bought a kitchen unit in January at Gem furnishers Potchefstroom. They needed to come and assemble it. So they did come and assemble it, but they did half the job and they told us that they will come back to finish everything because they didn't have the right *****s. Until to date ( 12.03.2026), we haven't received any help from them. I have been calling almost every day. The white lady called Alida, it's very rude, very, very rude. When you call, she shouts at you. She drops a call while you are in a conversation with her. She's very unprofessional and ******. So I don't know how to deal with this matter because they are not even promising to come to address the issue at hand, yet they are debiting the installment money every month. I need someone to help me connect with the owner of Gem Furnisher Potchefstroom store or the head office please.
1 reviews | Active since Apr 2024
We bought a kitchen unit in January at Gem furnishers Potchefstroom. They needed to come and assemble it. So they did come and assemble it, but they did half the job and they told us that they will come back to finish everything because they didn't have the right *****s. Until to date ( 12.03.2026), we haven't received any help from them. I have been calling almost every day. The white lady called Alida, it's very rude, very, very rude. When you call, she shouts at you. She drops a call while you are in a conversation with her. She's very unprofessional and ******. So I don't know how to deal with this matter because they are not even promising to come to address the issue at hand, yet they are debiting the installment money every month. I need someone to help me connect with the owner of Gem Furnisher Potchefstroom store or the head office please.
1 reviews | Active since Feb 2026
I went there(Rustenburg branch) to apply for a credit, they said i should pay deposit fee after paying i was told that i do not qualify. The lady that works there took my receipt and promised to pay back my money after 7days, now they are saying that they want a receipt I tried to explain that it was taken by the sales lady but i do have proof of payment on my bank statement but they are refusing to pay back my money
1 reviews | Active since Feb 2026
I went there(Rustenburg branch) to apply for a credit, they said i should pay deposit fee after paying i was told that i do not qualify. The lady that works there took my receipt and promised to pay back my money after 7days, now they are saying that they want a receipt I tried to explain that it was taken by the sales lady but i do have proof of payment on my bank statement but they are refusing to pay back my money
Hellopeter has tracked Gem Furnishers across 19 reviews. Gem Furnishers hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Gem Furnishers? Write a review to help others decide.
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