Gary Rom Hairdressing
Verified Business
Gary Rom Hairdressing
Verified Business
3 Reviews (last 12 months)
Responds in 474h 41m
Performance(last 12 months):
TrustIndex
0
Ranking
#56
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 Jan 2026, 14:42
Gary Rom Nelspruit
Two weeks ago I went for a cut and the job was not done right. I decided to go back today and then I got a barber that is basically a trainee . The other barber had to step in and fix. They just did more damage. After styling my hair they tried to cut it again. They did a horrible job!!! I thought they are experience people that are qualified, clearly I was wrong. Use to be a huge supporter. Never again!!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Jan 2026, 14:42
Gary Rom Nelspruit
Two weeks ago I went for a cut and the job was not done right. I decided to go back today and then I got a barber that is basically a trainee . The other barber had to step in and fix. They just did more damage. After styling my hair they tried to cut it again. They did a horrible job!!! I thought they are experience people that are qualified, clearly I was wrong. Use to be a huge supporter. Never again!!!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Oct 2025, 17:16
Pay me more, I’m special
Had a haircut at Menlyn Maine, usual spot. When paying I had to pay an additional charge because this barber hat his own price and does not charge the standard rates. He did mutter something about a master something but I just wanted to pay and get out before I said something not so nice. I don’t care how well you are or think you qualified, the advertised price is the advertised price. Imagine landing in Cape Town after a flight and being charged an additional levy because the Pilot that flew the aircraft had a higher qualification that the average pilot.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Oct 2025, 17:16
Pay me more, I’m special
Had a haircut at Menlyn Maine, usual spot. When paying I had to pay an additional charge because this barber hat his own price and does not charge the standard rates. He did mutter something about a master something but I just wanted to pay and get out before I said something not so nice. I don’t care how well you are or think you qualified, the advertised price is the advertised price. Imagine landing in Cape Town after a flight and being charged an additional levy because the Pilot that flew the aircraft had a higher qualification that the average pilot.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Jun 2025, 22:50
Atrocious Service at Gary Rom Bedford Centre
I had a 1pm appointment at Gary Rom Bedford Centre on Saturday, 14 June 2025 and ended up finishing just before 7pm due to being left in the hands of a stylist that had no idea about what she was doing. First, the stylist was unable to assist me at my scheduled time due to her inexperience with colour. After 50 mins of waiting for their master stylist to become available, I was finally seen to. The master stylist attended to my colour and had to leave before it was completed, therefore leaving me with the original stylist that clearly had no experience with colour. My colour had to be done all over again after the result was miles off the required colour I had asked for. Worst still, my hair is now seriously damaged. Adding to this, I had asked for face framing layers and the stylist could not achieve the cut. The assistant was trying to tell the stylist that the cut was “choppy” but the stylist was panicked and I had to stop her before she continued cutting more off. As there was no other experienced stylist in, I was told by the assistant that their master stylist will call me when she returns to work to correct the cut but still no word. I had paid nearly R2500 for an unprofessional service, dismal cut unbecoming of a professional stylist and a hair colour that I’ve had to settle for just to get out of that salon. I’ve trusted Gary Rom salons for more than 10 years and it’s sad to see that they’ve compromised their quality by chancing their clients hair with stylists that clearly lack up to date training and professional skills. Although the stylist was friendly, this does not make up for paying clients having to compromise their crowning glory. I was panicked for nearly 6 hours at the salon and had to hold back tears.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Jun 2025, 22:50
Atrocious Service at Gary Rom Bedford Centre
I had a 1pm appointment at Gary Rom Bedford Centre on Saturday, 14 June 2025 and ended up finishing just before 7pm due to being left in the hands of a stylist that had no idea about what she was doing. First, the stylist was unable to assist me at my scheduled time due to her inexperience with colour. After 50 mins of waiting for their master stylist to become available, I was finally seen to. The master stylist attended to my colour and had to leave before it was completed, therefore leaving me with the original stylist that clearly had no experience with colour. My colour had to be done all over again after the result was miles off the required colour I had asked for. Worst still, my hair is now seriously damaged. Adding to this, I had asked for face framing layers and the stylist could not achieve the cut. The assistant was trying to tell the stylist that the cut was “choppy” but the stylist was panicked and I had to stop her before she continued cutting more off. As there was no other experienced stylist in, I was told by the assistant that their master stylist will call me when she returns to work to correct the cut but still no word. I had paid nearly R2500 for an unprofessional service, dismal cut unbecoming of a professional stylist and a hair colour that I’ve had to settle for just to get out of that salon. I’ve trusted Gary Rom salons for more than 10 years and it’s sad to see that they’ve compromised their quality by chancing their clients hair with stylists that clearly lack up to date training and professional skills. Although the stylist was friendly, this does not make up for paying clients having to compromise their crowning glory. I was panicked for nearly 6 hours at the salon and had to hold back tears.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Mar 2025, 15:58
Terrible experience
I was charged 380 rand for a Fade that was not blended , the equipment hadn’t been cleaned after the previous client, I did not get a shave nor did I wash my hair. When I asked what I was paying 380 rand for the answer I was given was that “ that Barber charges his own prices “ …. Probably the most expensive terrible experience I’ve had at a so called “ Barbershop/ Hairdresser “
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Mar 2025, 15:58
Terrible experience
I was charged 380 rand for a Fade that was not blended , the equipment hadn’t been cleaned after the previous client, I did not get a shave nor did I wash my hair. When I asked what I was paying 380 rand for the answer I was given was that “ that Barber charges his own prices “ …. Probably the most expensive terrible experience I’ve had at a so called “ Barbershop/ Hairdresser “
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Feb 2025, 07:01
Great experience and haircut
I had the most amazing experience at Gary Rom.Monique was absolutely phenomenal . She cut my hair exactly the way I wanted and even exceeded my expectations. She was so kind and made the whole process fun and informative. I will definitely be going back to Monique in the future because my haircut is the best cut I have gotten so far .
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Feb 2025, 07:01
Great experience and haircut
I had the most amazing experience at Gary Rom.Monique was absolutely phenomenal . She cut my hair exactly the way I wanted and even exceeded my expectations. She was so kind and made the whole process fun and informative. I will definitely be going back to Monique in the future because my haircut is the best cut I have gotten so far .
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Feb 2025, 09:47
Hair Fixed!
This is a Follow-up my first post. a HUGE Thank you to Ms Angie at the Bedford branch for fixing my hair. I'm SO SO happy with her work and feel confident again. This lady is Skilled and I cannot stop thanking her! Also thank you to Leanne and everybody else for taking my initial complaint seriously and assisting to resolve the issue so Quickly. Much Appreciated! I am a happy customer.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Feb 2025, 09:47
Hair Fixed!
This is a Follow-up my first post. a HUGE Thank you to Ms Angie at the Bedford branch for fixing my hair. I'm SO SO happy with her work and feel confident again. This lady is Skilled and I cannot stop thanking her! Also thank you to Leanne and everybody else for taking my initial complaint seriously and assisting to resolve the issue so Quickly. Much Appreciated! I am a happy customer.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Feb 2025, 17:15
I was at the Brooklyn branch
I was at the Brooklyn branch. It was horific. I was burnt in my neck and on my scalp by the clipper. I asked him to just cut my hair a bit shorter, as I don’t wear my hair short. He stuck the clipper in and started cutting and it was so shirt, I had to cut it all off. It looks as though a rat was in my hair. They didnt offer to wash or to bloe away the clippings. They appear lazy, walked with dragging feet and when they speak they don’t ooen their mouths or connect with the client. Just STAY AWAY!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Feb 2025, 17:15
I was at the Brooklyn branch
I was at the Brooklyn branch. It was horific. I was burnt in my neck and on my scalp by the clipper. I asked him to just cut my hair a bit shorter, as I don’t wear my hair short. He stuck the clipper in and started cutting and it was so shirt, I had to cut it all off. It looks as though a rat was in my hair. They didnt offer to wash or to bloe away the clippings. They appear lazy, walked with dragging feet and when they speak they don’t ooen their mouths or connect with the client. Just STAY AWAY!!!
0
Replies (0)