Garden Court Sandton
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Garden Court Sandton
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Garden Court Sandton
How is Garden Court Sandton rated on Hellopeter?
Hellopeter has tracked Garden Court Sandton across 6 reviews. Garden Court Sandton hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Garden Court Sandton? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSJ
Shenaaz J
1 reviews | Active since Dec 2024
6 Jan 2026, 20:21
We had a confirmed and fully paid family room booking and had informed the hotel that our son uses a wheelchair
We had a confirmed and fully paid family room booking and had informed the hotel that our son uses a wheelchair. On arrival at approximately 21:00, we discovered that his wheelchair could not fit through the room and bathroom doors. We were advised that the only alternative was a paraplegic room with a connecting room at an additional 50% cost, which we could not afford. After 22:00 on New Year’s Eve, we were told that without paying the extra amount, no assistance could be provided. We were also denied an immediate refund, leaving us without accommodation or access to our funds. This experience felt discriminatory, as the advertised family policy did not apply to us solely because our child uses a wheelchair. Six days later, we are still awaiting our refund.
Helpful (0)
|Replies (0)SJ
Shenaaz J
1 reviews | Active since Dec 2024
6 Jan 2026, 20:21
We had a confirmed and fully paid family room booking and had informed the hotel that our son uses a wheelchair
We had a confirmed and fully paid family room booking and had informed the hotel that our son uses a wheelchair. On arrival at approximately 21:00, we discovered that his wheelchair could not fit through the room and bathroom doors. We were advised that the only alternative was a paraplegic room with a connecting room at an additional 50% cost, which we could not afford. After 22:00 on New Year’s Eve, we were told that without paying the extra amount, no assistance could be provided. We were also denied an immediate refund, leaving us without accommodation or access to our funds. This experience felt discriminatory, as the advertised family policy did not apply to us solely because our child uses a wheelchair. Six days later, we are still awaiting our refund.
0
Replies (0)