GapRisk Administrators
Verified Business
|1|3 Reviews (last 12 months)|Responds in 533h 3m
GapRisk Administrators
Verified Business
|1
3 Reviews (last 12 months)
Responds in 533h 3m
Performance(last 12 months):
TrustIndex
0
Ranking
#123
in Insurance
Reply Time
533h 3m
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
7 May 2026, 14:05
Proof of Payment and Clarification Regarding Suspension Notice
Good day Dear Ms Lucas, Kindly note that, as discussed this morning, I requested your banking details in relation to the attached payment, as is evident from the email correspondence and telephonic conversation this morning. Please acknowledge receipt of this email and the attached proof of payment. I would also appreciate it if you could update the administration department, as I have received a suspension notice, which is quite concerning and confusing. You previously advised that a double debit would be processed in June 2026; however, I have already made the attached payment for your attention and perusal. I kindly request clarification on the status of my account and confirmation that the necessary updates will be made to avoid any interruption of services. Kind regards, Concerned Client
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Anonymous
1 reviews | Active since Jan 2020
7 May 2026, 14:05
Proof of Payment and Clarification Regarding Suspension Notice
Good day Dear Ms Lucas, Kindly note that, as discussed this morning, I requested your banking details in relation to the attached payment, as is evident from the email correspondence and telephonic conversation this morning. Please acknowledge receipt of this email and the attached proof of payment. I would also appreciate it if you could update the administration department, as I have received a suspension notice, which is quite concerning and confusing. You previously advised that a double debit would be processed in June 2026; however, I have already made the attached payment for your attention and perusal. I kindly request clarification on the status of my account and confirmation that the necessary updates will be made to avoid any interruption of services. Kind regards, Concerned Client
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2026, 05:30
gapcover
The medical aid paid up its portion the hospital contacted me that the gapcover has not paid and i forward and copied the hospital later months later when i tried following then they said its too late to make a claim i copied to the lady every conversation, then they disappear in thin air no where to be found. i do not recommend them at all. i paid off the hospital so im thanks with these ppl they just want money
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2026, 05:30
gapcover
The medical aid paid up its portion the hospital contacted me that the gapcover has not paid and i forward and copied the hospital later months later when i tried following then they said its too late to make a claim i copied to the lady every conversation, then they disappear in thin air no where to be found. i do not recommend them at all. i paid off the hospital so im thanks with these ppl they just want money
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2025, 14:06
Worst Gap Cover Ever
Worst gap cover ever. Almost a **** . All they know is how to reject claims and then blame the medical aid for not covering it properly. What is the point then of gap cover. I think they don't understand there offering well at all. Going to the Ombud. I need to change to a gap cover product that works, as this one clearly doesn't. They find every reason they can to not pay claims.
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2025, 14:06
Worst Gap Cover Ever
Worst gap cover ever. Almost a **** . All they know is how to reject claims and then blame the medical aid for not covering it properly. What is the point then of gap cover. I think they don't understand there offering well at all. Going to the Ombud. I need to change to a gap cover product that works, as this one clearly doesn't. They find every reason they can to not pay claims.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2025, 09:27
I struggled with a claim for my Father, who is 85 years old
I struggled with a claim for my Father, who is 85 years old. After emails and telephonic enquiries, an Angel crossed my path - Sonja Wiese!!! Sonja called back if she promised to call back. She rep**** to my emails. She went the extra extra mile. The best part is that the gap cover claim will be paid in full soon. Sonja, I want to thank you from the bottom of my heart. Thank you for your patience with me. Your knowledge of medical aids are amazing. Keep up the good work.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2025, 09:27
I struggled with a claim for my Father, who is 85 years old
I struggled with a claim for my Father, who is 85 years old. After emails and telephonic enquiries, an Angel crossed my path - Sonja Wiese!!! Sonja called back if she promised to call back. She rep**** to my emails. She went the extra extra mile. The best part is that the gap cover claim will be paid in full soon. Sonja, I want to thank you from the bottom of my heart. Thank you for your patience with me. Your knowledge of medical aids are amazing. Keep up the good work.
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Anonymous
1 reviews | Active since Jan 2020
9 Jan 2025, 12:16
The GapRisk Administrator that answered my call was of great help
The GapRisk Administrator that answered my call was of great help. Sonja Wiese was friendly and very efficient and of great help to me. Thank you very much much.
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Anonymous
1 reviews | Active since Jan 2020
9 Jan 2025, 12:16
The GapRisk Administrator that answered my call was of great help
The GapRisk Administrator that answered my call was of great help. Sonja Wiese was friendly and very efficient and of great help to me. Thank you very much much.
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