TrustIndex
7.1
Score
Avg Reply
33831
Hours
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bad customer service
I chose galaxy blinds because of the good reviews and what it seemed like impeccable work from their Instagram page. Unfortunately for me I had a bad experience and my issue is still not resolved completely. The ripple curtains both blockout and voile don’t fold as they should. They replaced the blockout apparently they say it was the material, and even when they came to replace one of the curtains measurements was wrong they had to take it back. They are not willing to change the voile, I’m being told by Leon that it costs them a lot of money for the swap, as if I didn’t spend money for the curtains. I paid for a service and I expected quality work and what I paid for. Their communication is very bad, one always have to follow up with them. It’s been a 2 months battle and still going and frankly it’s exhausting
1 reviews | Active since Jan 2020
Bad customer service
I chose galaxy blinds because of the good reviews and what it seemed like impeccable work from their Instagram page. Unfortunately for me I had a bad experience and my issue is still not resolved completely. The ripple curtains both blockout and voile don’t fold as they should. They replaced the blockout apparently they say it was the material, and even when they came to replace one of the curtains measurements was wrong they had to take it back. They are not willing to change the voile, I’m being told by Leon that it costs them a lot of money for the swap, as if I didn’t spend money for the curtains. I paid for a service and I expected quality work and what I paid for. Their communication is very bad, one always have to follow up with them. It’s been a 2 months battle and still going and frankly it’s exhausting
1 reviews | Active since Jan 2020
Over promise and under deliver! Bad service!
Please do not use Galaxy Blinds! They are very quick to come and see you and make promises. The order took longer than promised and their after service does not exist. They do not even phone back. I would not recommend Galaxy Blinds at all.
1 reviews | Active since Jan 2020
Over promise and under deliver! Bad service!
Please do not use Galaxy Blinds! They are very quick to come and see you and make promises. The order took longer than promised and their after service does not exist. They do not even phone back. I would not recommend Galaxy Blinds at all.
1 reviews | Active since Jan 2020
Great experience and...
Great experience and great quality
1 reviews | Active since Jan 2020
Great experience and...
Great experience and great quality
1 reviews | Active since Jan 2020
Brent was super efficient and knowledgeable and the instalment was seamless
Brent was super efficient and knowledgeable and the instalment was seamless. I wanted some things changed and all my queries were adequately and professionally resolved. The end result was beautiful and I would highly recommend Galaxy Blinds
1 reviews | Active since Jan 2020
Brent was super efficient and knowledgeable and the instalment was seamless
Brent was super efficient and knowledgeable and the instalment was seamless. I wanted some things changed and all my queries were adequately and professionally resolved. The end result was beautiful and I would highly recommend Galaxy Blinds
1 reviews | Active since Jan 2020
Professional, reasonable pricing, clean and neat installations
Professional, reasonable pricing, clean and neat installations. Leon is a fantastic service provider. He takes time to understand your needs and offers options in line with your budget. Great attitude and always warm and welcoming. This is the second time I'm using Galaxy Blinds and they haven't disappointed me..
1 reviews | Active since Jan 2020
Professional, reasonable pricing, clean and neat installations
Professional, reasonable pricing, clean and neat installations. Leon is a fantastic service provider. He takes time to understand your needs and offers options in line with your budget. Great attitude and always warm and welcoming. This is the second time I'm using Galaxy Blinds and they haven't disappointed me..
1 reviews | Active since Jan 2020
Absolute wonderful service received from start to finish
Absolute wonderful service received from start to finish. Brent from you sales team is an absolute legend! Always willing to assist to make sure the customer is always happy!
1 reviews | Active since Jan 2020
Absolute wonderful service received from start to finish
Absolute wonderful service received from start to finish. Brent from you sales team is an absolute legend! Always willing to assist to make sure the customer is always happy!
1 reviews | Active since Jan 2020
Great service and beautiful blinds and curtains
Great service and beautiful blinds and curtains. Overall, we're very happy with the service received.
1 reviews | Active since Jan 2020
Great service and beautiful blinds and curtains
Great service and beautiful blinds and curtains. Overall, we're very happy with the service received.
1 reviews | Active since Jan 2020
I’m really happy with the excellent service from Galaxy Blinds because I had not much idea about blinds and curtains
I’m really happy with the excellent service from Galaxy Blinds because I had not much idea about blinds and curtains. The managers gave me great advice and I love the finished product 😀
1 reviews | Active since Jan 2020
I’m really happy with the excellent service from Galaxy Blinds because I had not much idea about blinds and curtains
I’m really happy with the excellent service from Galaxy Blinds because I had not much idea about blinds and curtains. The managers gave me great advice and I love the finished product 😀